Dynamic property management professional with 6+ years experience. Highly proficient in rent collection, system software such as Yardi, CRM, Knock, and Funnel, lease management, and customer relationship management. Proven ability to enhance community engagement in a fast-paced environment through exceptional service and effective communication.
Overview
5
5
years of professional experience
Work History
Lease-Up Assistant Property Manager - Multifamily
Hawthorne Residential Partners
Mooresville, North Carolina
09.2025 - Current
Managed rent collections, monitored delinquent accounts, and assisted with eviction filings to ensure compliance with lease agreements
Maintained accurate records of tenant information and lease agreements.
Handled resident complaints and expedited maintenance requests.
Facilitated property tours for potential renters, showcasing amenities and features.
Facilitated resident events to enhance community engagement.
Coordinated maintenance requests with vendors and contractors.
Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Senior Assistant Property Manager - Mutifamily
Mid-America Apartments
Charlotte, NC
07.2022 - 09.2025
Acted as a primary point of contact for escalated office issues and communicated directly with regional management.
Provided administrative support to fellow staff in a fast-paced office environment.
Supported the onboarding of new staff through training on company policies.
Assisted with the preparation of presentations, reports and other documents for management meetings.
Maintained filing systems both electronically and physically for easy data retrieval.
Leasing Consultant - Multifamily
HHHunt
Mooresville, North Carolina
12.2020 - 07.2022
Managed lease agreements and rental applications to streamline approval process.
Assisted prospective tenants with property tours and leasing inquiries.
Maintained accurate records of tenant interactions and transactions.
Delivered exceptional customer service, boosting tenant satisfaction and retention.
Utilized property management software for accurate lease tracking and timely reporting.
Educated residents on community policies and procedures effectively.
Property Manager/Assistant Property Manager at Intersolutions Inc. (Temp Agency)Property Manager/Assistant Property Manager at Intersolutions Inc. (Temp Agency)