Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jordyn Karmatz

Mooresville,NC

Summary

Dynamic property management professional with 6+ years experience. Highly proficient in rent collection, system software such as Yardi, CRM, Knock, and Funnel, lease management, and customer relationship management. Proven ability to enhance community engagement in a fast-paced environment through exceptional service and effective communication.

Overview

5
5
years of professional experience

Work History

Lease-Up Assistant Property Manager - Multifamily

Hawthorne Residential Partners
Mooresville, North Carolina
09.2025 - Current
  • Managed rent collections, monitored delinquent accounts, and assisted with eviction filings to ensure compliance with lease agreements
  • Maintained accurate records of tenant information and lease agreements.
  • Handled resident complaints and expedited maintenance requests.
  • Facilitated property tours for potential renters, showcasing amenities and features.
  • Facilitated resident events to enhance community engagement.
  • Coordinated maintenance requests with vendors and contractors.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.

Senior Assistant Property Manager - Mutifamily

Mid-America Apartments
Charlotte, NC
07.2022 - 09.2025
  • Acted as a primary point of contact for escalated office issues and communicated directly with regional management.
  • Provided administrative support to fellow staff in a fast-paced office environment.
  • Supported the onboarding of new staff through training on company policies.
  • Assisted with the preparation of presentations, reports and other documents for management meetings.
  • Maintained filing systems both electronically and physically for easy data retrieval.

Leasing Consultant - Multifamily

HHHunt
Mooresville, North Carolina
12.2020 - 07.2022
  • Managed lease agreements and rental applications to streamline approval process.
  • Assisted prospective tenants with property tours and leasing inquiries.
  • Maintained accurate records of tenant interactions and transactions.
  • Delivered exceptional customer service, boosting tenant satisfaction and retention.
  • Utilized property management software for accurate lease tracking and timely reporting.
  • Educated residents on community policies and procedures effectively.

Education

Marketing

University of North Carolina At Charlotte
Charlotte, NC
12-2020

Marketing

King University
Bristol, TN
05-2019

Skills

  • Rent collection
  • Lease management
  • Property software - Yardi, CRM, Knock, Funnel
  • Eviction Filings
  • Maintenance coordination
  • Customer relationship management
  • Operational efficiency

Affiliations

  • King University Women’s Tennis

Timeline

Lease-Up Assistant Property Manager - Multifamily

Hawthorne Residential Partners
09.2025 - Current

Senior Assistant Property Manager - Mutifamily

Mid-America Apartments
07.2022 - 09.2025

Leasing Consultant - Multifamily

HHHunt
12.2020 - 07.2022

Marketing

University of North Carolina At Charlotte

Marketing

King University
Jordyn Karmatz