Jose Henriquez
Lodi,NJ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Allwood Diner
Clifton, NJ
09.2020 - 07.2022
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Retail Sales Associate
Macy's
Paramus, NJ
06.2018 - 09.2020
- Greeted customers upon entering the store and provided assistance.
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Assisted customers with finding the right product for their needs.
Restaurant Server
Tratonia Via Beneto
Nutley, NJ
09.2017 - 05.2018
- Recorded orders accurately into the Point of Sale system.
- Greeted and seated customers promptly, courteously, and professionally.
- Communicated effectively with kitchen staff regarding order status updates.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Processed payments from customers using cash registers or POS systems.
Education
High School Diploma -
Clifton High School
Clifton, NJ06-1991
Skills
- Service Quality
- Menu knowledge
- Order Taking
- Food presentation
- Wine pairing
- High-volume dining
- Food inspection
- Point of Sale (POS) system operations
- Guest Relations Management
- Food safety understanding
- Service prioritization
- Upselling techniques
- POS operation
- Sales Techniques
- Fine Dining
- Wine Knowledge
- Cash Handling
Timeline
Restaurant Server
Allwood Diner
09.2020 - 07.2022
Retail Sales Associate
Macy's
06.2018 - 09.2020
Restaurant Server
Tratonia Via Beneto
09.2017 - 05.2018
High School Diploma -
Clifton High School
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