Nathan Medina
Nipomo,CA
Summary
Dynamic and results-driven restaurant professional with a proven track record at Beda's Biergarten, excelling in customer service and problem-solving. Skilled in order taking and cash handling, I enhanced guest experiences by effectively managing multiple tables and boosting sales through strategic upselling. Committed to maintaining cleanliness and service quality in fast-paced environments.
Qualified Server with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.
Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Overview
4
4
years of professional experience
Work History
Restaurant Server
BedasBiergarten
03.2023 - Current
- Deescalating stressful situations between the kitchen and front house staff by communicating, ensuring both parties are happy
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Managed multiple tables efficiently, optimizing workflow during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Assisted in training new waitstaff on menu knowledge and service techniques.
Restaurant Server
AJ Spurs
03.2021 - 02.2023
- Delivered exceptional customer service by accurately taking orders and addressing inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
High School Diploma -
Nipomo High School
Nipomo, CA05.2020
Skills
- Order taking
- Customer service
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
Accomplishments
- Created small programs for automating simple tasks
- Created programs to organize and store information
- Resolved existing performance issues in the database which optimized the system 50%.
- Resolved product issue through consumer testing.
2 years of independent software engineering
- Completed the "Code Infinities" course, building a strong foundation in software engineering principles including data structures, algorithms, and system design.
- Solved 6–7 kyu level challenges on Codewars, applying problem-solving skills in JavaScript/Python (or your language of choice) and reinforcing algorithmic thinking through hands-on practice.
- Developed and maintained personal coding projects to deepen understanding of version control, debugging, and clean code practices
- 2 Years of experience learning the fundamentals of Python
Timeline
Restaurant Server
BedasBiergarten
03.2023 - Current
Restaurant Server
AJ Spurs
03.2021 - 02.2023
High School Diploma -
Nipomo High School
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