Jose Rivas
Miami,FL
Summary
Results-oriented content developer with extensive experience in account resolution and logistics management. Demonstrated success in crafting innovative strategies that significantly enhance brand engagement and visibility. Expertise in resolving complex account issues while optimizing supply chain processes for measurable outcomes. Recognized for building strong relationships and utilizing data-driven insights to drive efficiency and achieve strategic organizational goals.
Overview
5
5
years of professional experience
Work History
Content Developer
Hurricane Vintage & Thrift
Miami, FL
05.2023 - Current
- Conceptualized and produced engaging video and reel content for Instagram to boost brand visibility.
- Developed creative scripts and campaign ideas tailored to the brand’s audience.
- Acted as the public face of the brand, enhancing trust and relatability with followers.
- Leveraged storytelling to drive audience engagement and finalize sales effectively.
- Monitored performance metrics to refine content strategies and maximize reach.
- Built a consistent brand identity through high-quality, on-brand visuals and messaging.
Account Resolution Specialist
Advocates Professional Services.
Coral Springs
01.2023 - Current
- Coordinated with legal department on litigation processes for non-responsive debtors.
- Prepared reports related to collection activities and account statuses.
- Performed full research to check claims and possible solutions to individual issues.
- Updated account status and maintained accurate records of all collection activities.
- Implemented collection strategies to reduce outstanding account balances.
Logistics Analyst
Cargo Logistics Corp.
Miami, FL
12.2019 - 12.2022
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Coordinated with customs brokers to ensure smooth and compliant international shipments.
- Negotiated contracts with shipping and freight companies to secure lower transportation costs.
- Developed relationships with vendors to negotiate contracts and optimize pricing.
- Prepared monthly financial statements for review by management team.
Education
Associate of Arts - Business Communication
Broward College
Fort Lauderdale, FLSkills
- Client relationship building
- Goal-oriented mindset
- Punctual and dependable
- Content curation
- Social media content campaigns
- Community building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Content Developer
Hurricane Vintage & Thrift
05.2023 - Current
Account Resolution Specialist
Advocates Professional Services.
01.2023 - Current
Logistics Analyst
Cargo Logistics Corp.
12.2019 - 12.2022
Associate of Arts - Business Communication
Broward College
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