Jose Ibarra
Apple Valley,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking Automotive Technician with 8 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
7
7
years of professional experience
Work History
Technical Service Manager
Tire Choice And Auto Service Center
03.2021 - 05.2023
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Automotive Technician
Finish Line Tire and Automotive
10.2019 - 03.2021
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Automotive Technician
Certified Tire
06.2018 - 10.2019
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Lube Tech
Greiner Buick GMC
12.2017 - 06.2018
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Cashier, cook, package foods, dish washer
Vallarta Supermarket
11.2016 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Victor Valley High School
Victorville, CA05.2016
Skills
- Bilingual (Spanish and English)
- Great communication skills
- Customer Service Experience
- Cashier Experience
- Problem Solving
- Organized
- Fast learner
- Planning and Coordination
- Vendor Sourcing
- Auto Body Repair experience
- Auto Technician experience
- Lube Technician experience
- EPA 609 A/C License
- Personnel Management
- Parts Replacement
- Vehicle Inspection
- Estimating Work
- System Repairs
- Strong Work Ethic
References
Robert Carlos, (760)628-9449 Bryan Parra, (760)792-5110 Desiree Diaz, (626)804-0465 Christopher Anglin, (760)646-5591 Shawn Marcione, (760)605-9193
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Technical Service Manager
Tire Choice And Auto Service Center
03.2021 - 05.2023
Automotive Technician
Finish Line Tire and Automotive
10.2019 - 03.2021
Automotive Technician
Certified Tire
06.2018 - 10.2019
Lube Tech
Greiner Buick GMC
12.2017 - 06.2018
Cashier, cook, package foods, dish washer
Vallarta Supermarket
11.2016 - 12.2017
High School Diploma -
Victor Valley High School
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