Jose Jimenez
El Paso,TX
Summary
Self-motivated finance student offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive, friendly fast learner committed to reaching business goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
El Paso, TX
10.2022 - Current
- Operated cash registers to process customer payments.
- Maintained detailed records of customer interactions, transactions and comments.
- Developed creative solutions to address challenging customer issues.
- Resolved customer inquiries in a timely manner while maintaining high quality standards.
- Developed creative solutions to customer issues that resulted in increased customer satisfaction.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Engaged customers in friendly, professional dialogue to determine needs.
- Actively contributed to the daily financial reconciliation process by participating in the comprehensive assessment and tabulation of profits
Education
BBA - Financial Planning
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Silva Magnet High School
El Paso, TX06.2021
BBA - Banking And Financial Institution Concentration
The University of Texas At El Paso
El Paso, TXSome College (No Degree) - Biology
Texas State University
San Marcos, TXSkills
- Up-Selling
- Cash Handling
- Sales Expertise
- Exceptional Customer Service
- Helpful and Service-Oriented
- Customer Relationship Development
- Friendly and Outgoing
- Active Listener
Certification
- EMT certified
- CPR certified
- AED certified
- CERT certified
Timeline
Barista
Starbucks
10.2022 - Current
BBA - Financial Planning
Arizona State University
High School Diploma -
Silva Magnet High School
BBA - Banking And Financial Institution Concentration
The University of Texas At El Paso
Some College (No Degree) - Biology
Texas State University