Jose Landino
Orlando,FL
Summary
Dedicated and customer-focused Airport Agent with 2 years of experience in providing exceptional service in fast-paced airport environments. Proven track record of ensuring seamless passenger experiences, resolving issues efficiently, and maintaining high safety standards.
Reliable and efficient Baggage Handler with experience in managing baggage operations at busy airports. Strengths include diligent attention to safety protocols, accurate luggage tracking, and effective team collaboration. Past roles demonstrate significant contribution in reducing mishandled luggage incidents through consistent performance and proactive problem-solving skills.
Overview
2
2
years of professional experience
Work History
Baggage Handler
Bags
, FL
03.2024 - Current
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages
- Transported cargo between terminals using carts, pallet jacks or other specialized vehicles.
- Manages Flight times carefully
- Organized Bags by time and flight #
- Followed safety protocols when operating heavy machinery and equipment.
Team Member
Little Caesars
Hialeah, Florida
03.2023 - 05.2023
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.Prepared high-quality pizzas according to company recipes.Monitored inventory and communicated with a supervisor when stock andsupplies were running low.Greeted customers as they arrived at the order counter pleasantly.Provided menus and assist in choosing pizzas, sides, and other fooditems.Taken orders punched them into the POS system and provided customerswith payment information.Processed cash and credit card payments, tendering changes, andreceipts.Relayed pizza and other food items orders to the kitchen area andfollowed up on each order.Interacted with customers to determine if their orders are properly done.
- Answered phone calls regarding inquiries about products or services.
- Upheld high standards of productivity and quality in operations.
Food Champion
Taco Bell
Hialeah, Florida
12.2022 - 05.2023
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Conducted outreach activities to promote healthy eating habits within the community.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
GED -
Valencia College
Orlando, FL04-2023
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution abilities
- Proficient in airport operations, safety procedures, and regulatory requirements
- Ability to work effectively in a fast-paced, dynamic environment
- Cargo handling
- Inventory control
- Time management
- Customer service
- Team collaboration
- Problem resolution
- Organizational skills
- Multitasking abilities
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Baggage Handler
Bags
03.2024 - Current
Team Member
Little Caesars
03.2023 - 05.2023
Food Champion
Taco Bell
12.2022 - 05.2023
GED -
Valencia College