Jose Laureano
Cedar Hill,TX
Summary
Detail-oriented and experienced Data Center Technician with hands-on experience in managing and optimizing data center operations. Proven expertise in troubleshooting hardware and software issues, performing maintenance, and ensuring the highest levels of system uptime. Skilled in monitoring and configuring network infrastructure, implementing security protocols, and managing large-scale server deployments. Adept at leading cross-functional teams and driving process improvements to enhance efficiency. Committed to delivering exceptional service and support in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Senior Technician I
Salute Mission Critical
Dallas, NV
05.2024 - Current
- Provided advanced technical support and troubleshooting for complex issues, serving as a primary escalation point for junior technicians.
- Conducted regular maintenance, inspections, and repairs on equipment, ensuring optimal performance and compliance with safety standards.
- Oversaw the installation of new systems and equipment, coordinating with cross-functional teams to ensure timely and efficient deployment.
- Maintained accurate documentation of repairs, maintenance activities, and equipment inventory, contributing to improved operational efficiency.
- Mentored and trained junior technicians, enhancing team skills and knowledge through hands-on guidance and support.
- Collaborated with engineering and management teams to coordinate technical projects, ensuring alignment with organizational goals.
- Implemented quality control processes, ensuring all work adhered to established standards and regulations.
- Analyzed and resolved complex technical issues, applying critical thinking and technical expertise to minimize downtime.
- Assisted in the planning and execution of technical projects, providing insights based on extensive hands-on experience.
- Ensured compliance with industry regulations and standards, contributing to a safe and efficient work environment.
Live Sound Engineer
Love & War In Texas
Plano, TX
01.2023 - Current
- Set up and calibrate sound systems, amplifiers, microphones and other audio equipment.
- Mixed live audio sources such as vocals, instruments and playback devices during performances.
- Adjusted sound levels to ensure optimal quality of sound.
- Operated mixing consoles to balance the volume and tone of each instrument in the band's mix.
- Monitored audio levels with headphones while adjusting controls on the mixing board.
- Troubleshot technical issues involving audio equipment before and after shows.
- Managed audio equipment at various events, which including set up and break down.
Infantry Squad Leader
United States Marine Corps
Twentynine Palms, CA
06.2015 - 06.2019
- Led squad during infantry dismounted battle drills and situational training exercises.
- Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
- Maintained property and equipment inventory and crew assignments.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Maintained 100% accountability of assigned equipment.
- Supervised and led squad of 18+ marines, setting high standard of efficiency, loyalty and integrity.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Identified issues between marines and successfully resolved problems through active listening and interpersonal communication.
Education
Recording Arts Technology -
Texas Conservatory of Austin
Austin, TX05-2023
High School Diploma -
Cedar Hill High School
Cedar Hill, TX05-2015
Skills
- Server Management: Proficient in installation, configuration, and maintenance of physical and virtual servers
- Networking: In-depth knowledge of TCP/IP, LAN/WAN, and network troubleshooting
- Hardware Troubleshooting: Expertise in diagnosing and repairing server and networking hardware issues
- Data Center Infrastructure: Familiarity with power distribution, cooling systems, and rack management
- Operating Systems: Strong experience with Windows Server, Linux, and other operating systems
- Virtualization Technologies: Proficient in VMware, Hyper-V, or similar virtualization platforms
- Backup and Recovery: Experience with data backup solutions and disaster recovery planning
- Problem-Solving: Strong analytical skills to diagnose and resolve complex technical issues
- Team Leadership: Ability to lead and mentor junior technicians while collaborating with cross-functional teams
- Communication: Excellent verbal and written communication skills to effectively convey technical information
- Attention to Detail: Meticulous in ensuring system reliability and data integrity
- Time Management: Proven ability to prioritize tasks and manage multiple projects in a fast-paced environment
Languages
English
Professional
Spanish
Professional
Timeline
Senior Technician I
Salute Mission Critical
05.2024 - Current
Live Sound Engineer
Love & War In Texas
01.2023 - Current
Infantry Squad Leader
United States Marine Corps
06.2015 - 06.2019
Recording Arts Technology -
Texas Conservatory of Austin
High School Diploma -
Cedar Hill High School
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