Kristopher J. Wainwright
Boise,Idaho
Summary
Working both as a civilian and as a United States Marine with over 30 years of experience as a certified Information Technology specialist supporting clients up to Heads of State (ambassadors) and flag grade officers (generals and admirals) in conditions ranging from corporate style environments to some of the most austere locations on the globe. Comfortable leading small to medium teams of Information Technology professionals to exceed customer expectations and to assist in maximizing the potential of the organization.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
IT/IA Technician
United States Space Force/National Space Defense Center (Insight Global/GDIT)
01.2026 - Current
- As a cleared individual, currently supporting several hundred military and civilian staff in a mixed secure and non-secure government environment. Responsibilities include Windows 10 and 11 desktop imaging, Windows 11 migration, patching and remediation; setting up printer services via approved templates; creating, disabling, and deleting user accounts; requesting smart card credentials, setting up user accounts in non-secure and secure networks, and replacing end-of-life IT hardware. Responsibilities also include providing 24/7 coverage and following Department of Defense, US Space Force, and US Air Force regulations for securing classified materials, workstations, and office spaces.
Systems Administrator
Department of State – United States Embassy Baghdad (Alutiiq Essential Services)
10.2020 - 04.2025
- As a cleared individual, supported over two thousand seats in mixed non-secure and secure environments. Responsibilities include Windows 10 imaging, Windows 11 migration, Microsoft Office 365, patching, remediation; assigning appropriate VLAN’s/resetting port-security on access switches, reserving IP addresses in the DHCP service on Windows servers, setting up printer and digital sender services via approved templates; creating, disabling, and deleting user accounts in AD/Azure AD; requesting and creating smart card credentials (Local Registration Authority), setting up user accounts and access in MyServices, assisting customers with account transfers, replacing end-of-life IT hardware, and managing a small number of virtual servers. Responsibilities also include providing backfill support to our offices on Baghdad Diplomatic Support Center near Baghdad International Airport, and for following Department of State regulations for securing classified materials and office spaces to include proper reporting procedures.
Senior Systems Administrator
CENTCOM/OSC-I – United States Embassy Baghdad (SAIC)
07.2019 - 10.2020
- As a cleared individual, supported over 75 seats in a mixed secure (DOD SIPRNET) and non-secure (Department of State OpenNet) environment with members across all branches of the military up to flag grade officers. Responsibilities included patching and rebooting over a dozen physical and virtual Windows Server 2012 and 2016 servers in the secure environment; Windows 10 desktop imaging, patching, and remediation; creating/disabling user accounts in the secure environment; and assisting customers with questions on their non-secure systems provided by the State Department. Network duties included reserving IP addresses in the local DHCP service on Windows server and assigning appropriate VLAN’s on access switches depending on device type. Inventoried over 700 pieces of classified equipment, creating a database to track serial numbers, asset tags, equipment location, and warranty dates to determine equipment lifecycle. Also responsible for following both Department of Defense and Department of State regulations for securing classified materials and proper office opening and closing procedures.
Remediation Technician III
Department of Veterans Affairs - Boise Regional Office (ASM Research)
01.2018 - 07.2019
- Supporting over 165 seats in a mixed office/remote user environment using Windows 7 Enterprise spread across the state of Idaho. Duties include providing desktop/laptop support, Windows 7 imaging, submitting daily/weekly/monthly/quarterly/annual reports for patch compliancy, vulnerabilities, baseline configurations, Symantec encryption, and anti-virus DAT/engine updates using SCCM and in house applications that provide reporting required under the current contract. Other responsibilities included migrating a small number of test users from Windows 7 to a version of the Windows 10 image currently in testing for future deployment in late 2019 and assisting the VA Hospital with remedying their patch compliancy issues.
Information Technology Field Office Specialist (ITFO)
Department of Homeland Security - Immigrations and Customs Enforcement (AECOM)
01.2015 - 01.2018
- As a cleared individual, provided daily operations support to over 125 seats spread across multiple sites in Idaho and Montana in a Windows 7 Enterprise, Windows 8.1 and Windows 10 user environment in a mixed Windows 2008 R2/Windows 2012 server environment. Duties included providing desktop/laptop/tablet support, submitting Change Requests to clear port security on Cisco and Entrasys switches, performing daily server checks on physical and Hyper-V servers, maintaining backups schedules/swapping tapes including daily incremental and weekly/monthly backups, ensuring patches and McAfee anti-virus updates are completed, and handling service calls and tickets from one local and seven remote offices, including traveling to remote sites in the Idaho/Montana area of responsibility. Other responsibilities include migrating end users from Windows 7/8.1 to the standard Windows 10 image.
Enterprise Patch Management/Network Operations On-Call Administrator
Taos
10.2013 - 10.2014
- Initially providing services for a client that required patching over 1500 Windows Server 2003/2008/2012 servers and pushing more than 65,000 patches. Also provided nighttime coverage for their Network Operations Center ensuring that file transfers, backups, and other operations for various business units were functioning so that these business units can operate normally during standard working hours. After training other staff members of this particular client's needs and providing continued support, the positions was then transitioned into the On Call Administrator team providing support for over two dozen clients with network monitoring, system backups, shift checks on physical and VMWare servers, and back-end systems support outside normal working hours.
Cisco Network Administrator & Site Manager
Exelis/ITT Systems (Vectrus) – TAC-SWACAA and OMDAC-SWA
Multiple, Iraq
01.2008 - 10.2013
- Provided services as the sole Cisco Network Administrator for COB Umm Qasr and assisted in standing up USF-I communications for this base. While at COB Umm Qasr, the goals that were met include applying standardized configurations for various models of Cisco switches in use, rolling out new Cisco IOS images to comply with security requirements, monitoring network health, change management documentation, managing the local portion of multiple domains including Exchange, IP space, Cisco Call Managers, Domain Name Services, local hosted virtual servers and specialized switch configurations for ESX servers, and being responsible for enabling both secure and non-secure networks for the customer office space. Duties at CSC Scania were similar but included first and second level helpdesk support. Both sites included interfacing with Information Assurance and the Regional Network Operations Service Center to coordinate requests from the customers to include firewall exemptions, planned and unplanned network outages, and third level support provided by personnel off-site.
Education
ITIL v3 Foundations - Information Technology
ExecuTrain
Boise, ID08-2010
Security+/Security+ CE - Information Technology
Security+/Security+ CE
Boise07-2019
Small Computer Systems Specialist Course - undefined
MCB Quantico
Quantico, VALaser Printer Repair Course - undefined
MCB Camp Pendleton
Camp Pendleton, CALinux/FreeBSD based DNS/Firewall Training - Gauntlet Firewall and DNS
MCB Camp Pendleton
Camp Pendleton, CABanyan VINES Network Administrators Course - undefined
MCB Quantico
Quantico, VASkills
- Cisco Network Administrator responsible for as many as 60 network switches
- Network Specialist working with LAN/WAN networks of more than 425 network file servers
- Microsoft Windows System Administrator – physical and virtual servers
- Responsible for providing technical support for as many as 7,500 customers
- Experienced in consulting, planning, and design of network topologies
- Assemble, install, upgrade, and troubleshoot network file servers and work/personal computers
- Maintain and schedule system backups for servers and Cisco switches
- Configure, install, and troubleshoot network cards and client workstations
- Provided instruction for computer based and instructor led training
- Banyan VINES Administrator
- Platforms: Dell, Hewlett-Packard, Acer, ASUS, Compaq, Digital, IBM, ALR, AST, Everex, Unisys, EDS, Banyan CNS, Packard Bell, and IBM-PC XT/AT clones using ISA, EISA, VLB, and PCI/PCI Express
- Protocols: 80211a/b/g/n, Token Ring, Arc-Net, ADSL/SDSL, ISDN, TCP/IP, IPX/SPX
- Cabling: Ethernet, Fast/Gigabit Ethernet, RG-58/59/62, 10Base-2/5/T, 100Base-T, 1000Base-T, FDDI/Fiber (single and multi-mode)
- MyServices/ServiceNow
- BMC Remedy Service Desk/Peregrine Service Center
- EVault Backup Software, NetBackup, OpsView, Solar Winds, VMWare/Hyper-V/ESX
- Windows 3x – Windows 11, Windows NT 351/40 and Server 2003/2008/2012/2016
- Exchange 50 – 2010, MS Office 97 – 2016, Microsoft Office 365
- Gauntlet Firewall and Domain Name Service (Linux/FreeBSD OS)
- Lotus Notes 4x/5x, Lotus SmartSuite
- Symantec Corporate Anti-Virus/EndPoint, McAfee Enterprise Edition
- Norton Utilities 4x-2002, MS-DOS 31-622, Novell NetWare 3x/4x
- Macintosh System 75x/OS 9/OS-X, Banyan VINES 410-710
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- System troubleshooting
- Repair services
- Workload management
- Team Training
- Relationship building
- Performance improvement
- Extensive organizational skills
- Issue resolution
- Tech-Savvy
- Hardware installation
- Operations monitoring
- Document preparation
- Information tracking
- Operation Monitoring
- Component replacement
- Customer rapport
- Issue analysis
- Staff education and training
- Schematic reading
- System diagnostics
- System installation
- Project management
- System Tests
- Risk mitigation
- Software configuration
- Inventory oversight
- Project Support
- Network administration
- Design principles
- Problem-solving
- Mechanical tools
- Critical thinking
- Software installation
- System upgrades
- User support
- Computer troubleshooting
- Diagnostic testing
Certification
- TS/SCI SAP brief – 02/2026 (current)
- Top Secret – 04/2024 (current)
- Secret – 03/2008 through 04/2024
Interests
Home networking, Custom computer builder, Hobby class radio control cars and racing, Electronics/Soldering (ie, Heath Kit type models and kits), Avid outdoorsman and member of several UTV clubs
Section name
Additional work history can be provided upon request.
Timeline
IT/IA Technician
United States Space Force/National Space Defense Center (Insight Global/GDIT)
01.2026 - Current
Systems Administrator
Department of State – United States Embassy Baghdad (Alutiiq Essential Services)
10.2020 - 04.2025
Senior Systems Administrator
CENTCOM/OSC-I – United States Embassy Baghdad (SAIC)
07.2019 - 10.2020
Remediation Technician III
Department of Veterans Affairs - Boise Regional Office (ASM Research)
01.2018 - 07.2019
Information Technology Field Office Specialist (ITFO)
Department of Homeland Security - Immigrations and Customs Enforcement (AECOM)
01.2015 - 01.2018
Enterprise Patch Management/Network Operations On-Call Administrator
Taos
10.2013 - 10.2014
Cisco Network Administrator & Site Manager
Exelis/ITT Systems (Vectrus) – TAC-SWACAA and OMDAC-SWA
01.2008 - 10.2013
Small Computer Systems Specialist Course - undefined
MCB Quantico
Laser Printer Repair Course - undefined
MCB Camp Pendleton
Linux/FreeBSD based DNS/Firewall Training - Gauntlet Firewall and DNS
MCB Camp Pendleton
Banyan VINES Network Administrators Course - undefined
MCB Quantico
ITIL v3 Foundations - Information Technology
ExecuTrain
Security+/Security+ CE - Information Technology
Security+/Security+ CE