Jose Leal

Attending and assisting customers with parts for vehicles, using computers to look up parts, sell parts, exchange of money, answering phone calls daily, drove company vehicle to deliver car parts to local shops and dealerships.

• Resolved customer complaints professionally by addressing concerns promptly and offering satisfactory solutions where possible.
• Participated in ongoing training sessions, enhancing knowledge of auto parts specifications and applications in various automotive systems.
• Handled returns and exchanges professionally, resolving issues efficiently while maintaining high customer satisfaction rates.
• Established trust with customers through honest assessments of their vehicle problems and recommending appropriate solutions.
• Maintained a well-organized and efficient inventory system for easy access and tracking of auto parts.
• Provided expert advice on product features, installation procedures, and maintenance recommendations for customers.