Jose Lopez
Miami,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Service Assistant
Coopers Hawk Winery
07.2023 - Current
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Addressed customer complaints and inquiries to verify satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Valet Supervisor
Reef
07.2021 - Current
- Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
- Coached team members to consistently exceed superior customer service standards.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Delivery Driver
Caribe Restaurant
01.2020 - 11.2020
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Education
Accounting -
Miami Dade College
Miami, FLG. Holmes Braddock Senior High School
Miami, FL2020
Skills
- Attention to Detail
- Cash Handling
- Guest Assistance
- Punctual and Reliable
- Friendly and Outgoing
- Team Collaboration
- Verbal and Written Communication
- Hospitality Management
- Safe Work Practices
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Assistant
Coopers Hawk Winery
07.2023 - Current
Valet Supervisor
Reef
07.2021 - Current
Delivery Driver
Caribe Restaurant
01.2020 - 11.2020
Accounting -
Miami Dade College
G. Holmes Braddock Senior High School
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