Kira Ramos
San Antonio,TX
Summary
Driven and results-oriented rising senior pursuing a B.B.A. in Economics. Experienced in enhancing operational efficiency, client satisfaction, and team performance through roles at North Park Lincoln and Target. Skilled in analytical thinking, problem-solving, and attention to detail in fast-paced environments. Aspiring to pursue an MBA to further develop leadership, and business expertise.
Overview
5
5
years of professional experience
Work History
Service Assistant
North Park Lincoln at the Dominion
San Antonio, Texas
10.2024 - Current
- Coordinated client communications, scheduling, and documentation for service advisors, enhancing department operations.
- Managed vehicle tracking systems and processed warranty and billing paperwork with high accuracy.
- Resolved client inquiries and promoted service offerings, fostering stronger customer relationships.
Sales Associate
Target
San Antonio, Texas
06.2023 - 10.2024
- Promoted to Team Lead for demonstrating strong leadership, reliability, and exceptional customer service.
- Managed nightly store operations, coordinated team schedules, and delegated tasks to enhance operational efficiency.
- Resolved operational issues swiftly, streamlining workflow and boosting team productivity.
Sales Associate
Home Depot
San Antonio, Texas
12.2020 - 12.2022
- Processed returns and exchanges efficiently, ensuring compliance with company policies.
- Processed transactions using a point-of-sale system.
- Trained new team members on cash register operation, stock procedures, and customer service to enhance team capability.
- Fulfilled orders promptly, contributing to achievement of daily sales targets.
Education
BBA - Concentration in Economics
The University of Texas At San Antonio
San Antonio, TX05-2026
Skills
- Problem-solving skills
- Client service
- Strong work ethic
- Attention to detail
- Analytic reasoning
- Operational efficiency
Accomplishments
Honor Roll, Carlos Alvarez College of Business, UTSA — Fall 2024, Spring 2025, Summer 2025
Affiliations
Association of Latino Professionals for America (ALPFA)
Member — The University of Texas at San Antonio
Active member of the Association of Latino Professionals for America (ALPFA), participating in professional development workshops, mentorship programs, and networking events.
Member — The University of Texas at San Antonio
Active member of the Association of Latino Professionals for America (ALPFA), participating in professional development workshops, mentorship programs, and networking events.
Timeline
Service Assistant
North Park Lincoln at the Dominion
10.2024 - Current
Sales Associate
Target
06.2023 - 10.2024
Sales Associate
Home Depot
12.2020 - 12.2022
BBA - Concentration in Economics
The University of Texas At San Antonio