Jose Lopez
San Antonio,TX
Summary
Reliable Cashier Assistant with background in retail and customer service. Have experience in handling cash transactions, maintaining inventory accuracy, and providing exceptional customer service. Strengths include accurate money handling, strong problem-solving skills, and ability to quickly learn new software systems. Previous roles have highlighted commitment to enhancing customer satisfaction levels while streamlining operations.
Overview
5
5
years of professional experience
Work History
Cashier
Target
Selma, TX
11.2019 - 07.2024
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Prepared bank deposits in accordance with established procedures.
- Verified the accuracy of cash drawer contents at beginning and end of shift.
- Maintained accurate cash balances and reconciled discrepancies.
- Participated in training sessions on proper cash handling techniques and security protocols.
Cashier /Assistant Griller
Taco Cabana
San Antonio, TX
10.2019 - 03.2020
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Prepared grill ingredients and monitored temperature of grills.
- Cleaned, maintained and operated grilling equipment according to safety regulations.
- Assisted in maintaining inventory of all kitchen supplies and equipment.
- Followed proper handling techniques when transporting hot food from the grill to dining area.
- Monitored food quality and freshness during service hours.
- Cooked food on the grill to customer specifications.
- Maintained a safe working environment by adhering to company policies regarding sanitation procedures.
- Organized storage areas for efficient use of space when stocking shelves with products.
Education
Some College (No Degree) - Computer Information Systems
San Antonio College
San Antonio, TXSkills
- Inventory Support
- Basic Math
- Financial Reporting
- Line Management
- Cash Handling
- Preparing Bank Deposits
- Computer Building
- Software Installation
- System Upgrades
- Hardware Repair
- Hardware Installation
Languages
Spanish
Professional
Timeline
Cashier
Target
11.2019 - 07.2024
Cashier /Assistant Griller
Taco Cabana
10.2019 - 03.2020
Some College (No Degree) - Computer Information Systems
San Antonio College