Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JOSE LOPEZ

Raleigh,NC

Summary

Dynamic Automotive Technician with a strong work ethic and proven problem-solving skills, previously at Rim & Tire Warehouse NC, Best Tires Of Raleigh, and Murray's Tire & Automotive. Expert in suspension diagnostics and alignment, enhancing vehicle performance and customer satisfaction. Recognized for optimizing workshop efficiency and fostering supplier relationships, ensuring timely and cost-effective repairs. Committed the people I work for, the customers we service, safety and quality in every job I do.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Automotive Technician

CarFix E.T.
03.2024 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Lead Automotive Technician/Alignment Technician

Rim & Tire Warehouse NC
04.2021 - 05.2023
  • Managed complex repair projects from initial diagnosis through to completion, demonstrating exceptional problem-solving abilities under pressure.
  • Responsible for resolving customer complaints, lifting/lowering vehicles, helping the technicians under me complete their tasks
  • Enhanced vehicle performance by conducting thorough diagnostic tests and identifying necessary repairs.
  • Optimized workshop layout for increased productivity, enabling technicians to complete tasks more efficiently and ultimately benefiting customer service levels.
  • Developed strong relationships with suppliers, negotiating favorable pricing for parts and equipment purchases.
  • Streamlined repair processes for increased efficiency and customer satisfaction, implementing effective time management strategies.


Automotive Technician, General Manager

Best Tires Of Raleigh
06.2020 - 04.2021
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Boosted team morale and productivity through effective communication and leadership.
  • Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
  • Assigned work, scheduled days off, let employees go.
  • Ensured all funds received and all recites matched at the end of the work day.

Automotive Alignment Specialist

Murray's Tire And Automotive
02.2014 - 06.2020
  • Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
  • Demonstrated flexibility in adapting to various vehicle types, confidently navigating differences in design while executing precision alignments.
  • Remained educated and trained on new technology to enhance repair quality and achieve good alignment results for multiple vehicle types.
  • Performed wheel balancing tasks, ensuring smooth driving experiences for clients post-alignment services.
  • Inspected and checked suspension components to ensure the vehicle could take and hold the alignment
  • Replaced worn or bad parts
  • Improved customer satisfaction by providing accurate wheel alignments and suspension repairs in a timely manner.
  • Assisted colleagues in diagnosing complex suspension issues that impacted overall vehicle alignment outcomes.
  • Prioritized customer safety, diligently inspecting all vehicles'' systems before releasing them post-repair completion.
  • Updated knowledge of industry trends, staying current with the latest alignment technology advancements.
  • Explained alignment diagnostic results to customers and recommended best course of action.
  • Enhanced workshop efficiency by maintaining tools and equipment essential for automotive alignment tasks.

Education

GED -

Sampson Community College
Clinton, NC
06-2005

Skills

  • Strong work ethic
  • Dedicated to the success of the shop I work for
  • Dedicated to the customers
  • Alignment guru
  • suspension expert

Certification

  • Certificate Of Training Wheel Alignments Level 1 Hunter Engineering Company 09/17
  • Certificate Of Training Wheel Alignments Level 2 Hunter Engineering Company 09/17
  • Certificate Of Training Wheel Vibration Diagnosis And Correction 09/17

Languages

Spanish
Native or Bilingual

Timeline

Automotive Technician

CarFix E.T.
03.2024 - Current

Lead Automotive Technician/Alignment Technician

Rim & Tire Warehouse NC
04.2021 - 05.2023

Automotive Technician, General Manager

Best Tires Of Raleigh
06.2020 - 04.2021

Automotive Alignment Specialist

Murray's Tire And Automotive
02.2014 - 06.2020

GED -

Sampson Community College

Similar Profiles

CREATE PROFILE
JOSE LOPEZ