Jose Lozano
Las Vegas,NV
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Able to determine what is needed to build an easy to read and understandable scope of work that will follow the job requirements in both safety and efficiency . Can lead a team to assure job gets turned in at the highest standard with respect to time allocated for the job.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pool Maintenance Technician
Salazar Pool
01.2015 - 04.2018
- Managed inventory of pool chemicals and supplies, ensuring adequate stock levels were maintained for uninterrupted service delivery.
- Enhanced pool water quality by conducting regular chemical balancing and treatment processes.
- Implemented preventative measures to minimize algae growth and maintain crystal-clear water conditions at all times.
- Boosted customer satisfaction by providing professional and efficient pool cleaning services on a consistent basis.
- Maintained detailed records of completed tasks, providing accurate documentation for clients and supervisors as needed.
- Streamlined operations with effective utilization of resources, tools, and equipment for optimal pool maintenance results.
- Earned trust from clients through consistent professionalism, punctuality, and dedication to maintaining their pools at the highest level possible.
Technician
End2End Technologies
04.2018 - Current
- 2018-2019 - residential technician
- 2019-2021- commercial/fiber technician
- 2021-current - Project management , security and fire alarm technician
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Tracked and recorded parts and labor costs related to each service call.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV06.2015
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Installation and Repair
- Maintenance and repairs
- Documentation And Reporting
- Work Planning and Prioritization
- Customer interaction
- Workload Management
- Deadline-oriented
Certification
- CATV
- OSHA 10
- Aerial Lift / Bucket Truck
- Nevada Telco Vault
- FM200
- Honeywell Fire Alarm Suppressions Systems
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Technician
End2End Technologies
04.2018 - Current
Pool Maintenance Technician
Salazar Pool
01.2015 - 04.2018
High School Diploma -
Cimarron Memorial High School