Jose Machuca
Yucaipa,CA
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior safe service and clear client communication.
Overview
8
8
years of professional experience
Work History
Service Technician
BMW
10.2021 - 12.2022
- Inspected and tested vehicles, completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Tested wiring and other system parts for electrical flow and function with multimeters and other diagnostic equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Electrical Technician
MERCEDES BENZ US INTERNATIONAL INC
08.2019 - 05.2021
- Perform wide variety of automotive repairs on a moving assembly line
- Troubleshoot faulty and damaged vehicle control units along with mechanical/electrical components
- Install vehicle wire harnesses and perform wire repairs if needed
- Monitor computer-controlled test equipment, according to written or verbal instructions
- Correct vehicle interior/exterior body fitment to ensure proper industry quality standard
- Recommend tests or testing conditions in accordance with designs, customer requirements, or industry standards to ensure test validity
- Able to work in fast paced environment individually or in a team.
Service Technician
TESLA MOTORS
08.2017 - 07.2019
- Tesla high voltage diagnostic certified
- Able to safely shutdown vehicle high voltage system
- Diagnose and perform replacement procedures of high voltage components such as drive motors, primary and secondary on board vehicle chargers, and High voltage battery packs
- Provide customers with safe and timely mannered services such as tire replacements, tire rotations, suspension diagnosis/part replacement, and perform wheel alignments on coil or air suspension vehicles
- Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
- Worked in an industry Start up environment while able to think on the go with minimal resources.
Parts associate
AUTOZONE
04.2015 - 07.2017
- Take inventory of stock
- Place new merchandise on display
- Provide customers with excellent customer service in person or over the phone
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
- Advise customers on substitution or modification of parts when identical replacements are not available
- Examine returned parts for defects, and exchange defective parts or refund money
- Demonstrate equipment to customers and explain functioning of equipment.
Education
Automotive/Diesel and Industrial programs -
UNIVERSAL TECHNICAL INSTITUTE
10.2017
High School Diploma -
GREEN VALLEY HIGH SCHOOL
06.2015
Skills
- Bilingual-Can speak and read English and Spanish
- Tesla Electrical Diagnostic Certified
- Certified ALLDATA Automotive information specialists through UTI
- Certified Ford Technician customer handling through UTI
- Valid Driver's License
- Customer Relationship Management
- Attention to Detail
References
References available upon request
Timeline
Service Technician
BMW
10.2021 - 12.2022
Electrical Technician
MERCEDES BENZ US INTERNATIONAL INC
08.2019 - 05.2021
Service Technician
TESLA MOTORS
08.2017 - 07.2019
Parts associate
AUTOZONE
04.2015 - 07.2017
Automotive/Diesel and Industrial programs -
UNIVERSAL TECHNICAL INSTITUTE
High School Diploma -
GREEN VALLEY HIGH SCHOOL
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