Summary
Work History
Education
Skills
Timeline
Generic

Jose Manzanares

Silver Spring,MD

Summary

Skilled in effective negotiation and teamwork, adept at solving complex problems and building strong relationships. Bilingual in Spanish and English, consistently achieved high customer retention through attentive service and innovative problem-solving. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level legal Assistance position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Sales Associate Specialist

Home Depot
04.2021 - 07.2024
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Sales Associate Supervisor

GameStop
09.2019 - 04.2023
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
  • Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.

Host

Silver Diner
09.2015 - 06.2017
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.

Education

Paint Branch High School
Burtonsville, MD
05.2015

Thomas Edison High School of Technology
Wheaton, MD
08.2014

Skills

  • Effective negotiation
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Interpersonal and written communication
  • Knowledge of Microsoft PowerPoint, OneDrive and Excel
  • Relationship Building
  • Bilingual-Spanish and English

Timeline

Sales Associate Specialist

Home Depot
04.2021 - 07.2024

Sales Associate Supervisor

GameStop
09.2019 - 04.2023

Host

Silver Diner
09.2015 - 06.2017

Paint Branch High School

Thomas Edison High School of Technology
Jose Manzanares