Jose Manzo
Red Bluff
Summary
Detail-oriented professional with extensive experience in merchandising and team leadership. Skilled in developing promotional displays and mentoring junior staff, contributing to improved team performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Merchandiser
Frito Lay
Redding, CA
09.2021 - Current
- Collaborated with sales team to develop effective merchandising strategies that increased customer engagement.
- Executed promotional displays aligning with brand standards, ensuring consistent visual appeal across retail locations.
- Managed inventory levels, reducing stock discrepancies through diligent monitoring and organization.
- Trained and mentored junior merchandisers on best practices in product display and inventory management techniques.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store managers to determine best placement for merchandise displays.
Store Associate
Walmart
Red Bluff, CA
01.2019 - 09.2021
- Provided exceptional customer service, assisting with inquiries and resolving issues promptly.
- Assisted in inventory management, conducting stock checks and replenishing shelves as needed.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained tidy and organized store to comply with cleanliness standards.
Evening Shift Supervisor
Grocery Outlet Bargain Market
Red Bluff, CA
10.2016 - 01.2019
- Managed team scheduling and labor allocation to optimize workflow efficiency.
- Trained new staff on operational procedures and customer service best practices.
- Increased team productivity by implementing efficient evening shift schedules and task delegation.
- Maintained compliance with safety regulations through consistent enforcement of workplace guidelines and proper training of employees on best practices.
- Developed strong relationships with team members through open communication channels, serving as an accessible point of contact for addressing concerns or soliciting feedback.
Education
High School Diploma -
Red Bluff High School
Red Bluff, CASkills
- Reliable and punctual
- Time management
- Organizational skills
- Teamwork and collaboration
- Sales techniques
- Decision-making
- Staff training
- Attention to detail
Timeline
Merchandiser
Frito Lay
09.2021 - Current
Store Associate
Walmart
01.2019 - 09.2021
Evening Shift Supervisor
Grocery Outlet Bargain Market
10.2016 - 01.2019
High School Diploma -
Red Bluff High School