Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Martinez Villalba

Plano,TX

Summary

Dynamic and dedicated professional with experience as a Ramp Agent at Worldwide Flight Services, skilled in aircraft marshalling and team leadership. Proven ability to enhance operational efficiency and safety through effective problem-solving and adherence to protocols. Committed to continuous learning and excellence in baggage management and ground service operations.

Overview

2
2
years of professional experience

Work History

Ramp Agent

Worldwide Flight Services
02.2024 - Current
  • Efficiently operated ground service equipment, such as tugs, K- loaders and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Coordinated and supervised aircraft loading and unloading operations in compliance with airline and safety regulations.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Connected electrical power unit and hoses to aircraft.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Trained new employees in areas such as safety procedures or equipment operation.
  • Communicated with flight crew, load control, and operations to relay updated loading instructions.
  • Verified and cross-checked load plans, manifests, and special cargo requirements (e.g., dangerous goods, live animals)
  • Conducted final inspections before aircraft pushback to confirm proper securing of cargo and doors

Server Assistant

Sidecar
11.2023 - 02.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Education

Petroleum -

Oriente University
Venezuela

High School Diploma -

Mario Lezama Esquivel
Venezuela
07-2013

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Team leadership
  • Baggage management
  • GSE operator
  • Water service
  • Aircraft tug operation
  • Heavy equipment operation
  • Ramp checklist completion
  • Arrival/departure procedures
  • Willing to learn

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Ramp Agent

Worldwide Flight Services
02.2024 - Current

Server Assistant

Sidecar
11.2023 - 02.2024

Petroleum -

Oriente University

High School Diploma -

Mario Lezama Esquivel