JOSE MERCADO

Warehouse Maintenance

• Reduced downtimes with prompt troubleshooting and resolution of mechanical issues.
• Diagnosed and repaired conveyor system malfunctions to minimize downtime.
• Conducted routine maintenance on conveyor systems, ensuring optimal functionality and safety compliance.
• Checked and changed sensors, conveyor belts, rollers, greased bearings
• Maintained accurate records of maintenance performed on each forklift, facilitating effective tracking and scheduling of future services.
• Replaced forklift batteries

Forklift Operator

• Experience with Reach 8 years plus, Cherry Picker 8 years plus, Sit Down 8 years plus
• Operated forklifts to transport materials within warehouse environment.
• Conducted daily inspections of equipment for safety compliance.
• Loaded and unloaded shipments to maintain efficient inventory flow.
• Enhanced conveyor system efficiency by performing regular maintenance and repairs.
• Used hand and power tools to repair and maintain industrial machinery.
• Assisted in inventory management by organizing and labeling stock accurately.
• Maintained cleanliness of work areas to promote a safe working environment.
• Staged goods in loading dock area.
• Processed orders by picking products from shelves within the warehouse.
• Followed standard operating procedures to safely stack and store materials in the warehouse.
• Assisted with shipping and receiving activities as needed.
• Received, inspected and stocked incoming shipments.
• Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
• Unloaded incoming supplies and placed them into designated storage areas.
• Boxed, labeled and added shrink wrapping to items.
• Completed paperwork related to deliveries including bills of lading, packing slips.
• Utilized radio frequency scanners for tracking material movement throughout the warehouse.
• Managed stock rotation ensuring that older stock is used first.
• Conducted regular cycle counts to ensure accuracy of inventory levels.
• Moved freight, stock and other materials to and from storage and production areas and loading docks.
• Maintained current forklift training and certification as required by company policies.

• Performed routine inspections of facilities and equipment for maintenance needs.
• Conducted repairs on HVAC systems and plumbing fixtures efficiently.
• Operated hand and power tools to complete maintenance tasks.
• Collaborated with team members to troubleshoot mechanical issues effectively.
• Maintained inventory of repair parts and supplies consistently.
• Documented maintenance activities and repairs in company records accurately.
• Ensured compliance with safety regulations during all maintenance operations.
• Completed routine maintenance and repair.
• Utilized various software and tools to streamline processes and optimize performance.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Managed customer complaints and resolved issues promptly to maintain loyalty.
• Educated clients on product features and benefits during service interactions.
• Documented customer interactions accurately for future reference and follow-up.
• Answered customer inquiries and provided accurate information regarding products and services.
• Processed and verified payment transactions for accuracy and compliance.
• Assisted in preparing financial documentation for audits and reviews.
• Maintained organized records of all financial transactions and correspondence.
• Reviewed invoices for accuracy prior to processing payments.
• Processed payments from customers in a timely manner.

• Ev Powered equipment
• Inspected trailer for safe loading
• High valued loads locked at end of the week with glad hands, pad lock, and King pin lock
• Placed GPS trackers in all loaded trailer
• Maintain clean yard at all times
• Assisted FedEx, UPS driver with trailers and trailer docking, and trailer swaps
• Worked with management for priority movements on"YMS" to make move.
• Conducted pre-trip inspections ensuring vehicle safety and compliance with regulations.
• Coordinated trailer movements to optimize space utilization within the yard.
• Monitored yard inventory and reported discrepancies to management for resolution.
• Implemented workflow improvements that enhanced efficiency in trailer staging processes.
• Collaborated with warehouse staff to streamline loading and unloading operations.
• Maintained accurate records of trailer movements and vehicle maintenance logs.

• Task with picking product for new store
• Priority picks and full picks with vehicle batteries
• 8 to 14 hour shifts
• Operated machinery for efficient parts assembly and stock management.
• Maintained inventory levels through regular stock checks and replenishment.
• Assisted customers with product selection and provided knowledgeable recommendations.
• Conducted quality inspections to ensure product standards were met consistently.
• Collaborated with team members to optimize workflow and improve processes.
• Utilized RF scanner for inventory control purposes.
• Utilized RF Scanner to scan barcodes on incoming and outgoing shipments as required.
• Utilized RF Scanner to ensure accurate tracking of inventory levels throughout the day.
• Managed inventory levels to ensure accurate stock availability and organization.
• Conducted regular audits to verify inventory accuracy and compliance with standards.
• Utilized inventory management software to track stock movements and updates.
• Analyzed trends in inventory usage to support efficient ordering processes.
• Processed incoming returns efficiently and accurately for customer satisfaction.
• Inspected returned items for damage and compliance with return policies.
• Maintained organized inventory of returned products in designated areas.
• Utilized warehouse management systems for tracking return statuses and inventory.
• Ensured compliance with safety protocols during returns handling and storage.
• Operated forklifts to transport materials within warehouse environment.
• Conducted daily inspections of equipment for safety compliance.
• Loaded and unloaded shipments to maintain efficient inventory flow.
• Assisted in training new operators on equipment handling procedures.

• Planned according routes for traffic and on time delivers
• Delivered Hazmat loads and high valued loads with Point A to B destination without stopping or getting out of the Tractor Trailer as requested by driver leader
• Drop and hook load
• Port Work for Walmart account
• Chassis with container to unload and load containers at Port with Walmart access code
• Awaited specific detailed instructions from Walmart Dispatcher/Driver Leader to deliver container in 2 to 4 hour window
• Worked multiple account such as Walmart, Target, Lowes, Homedepot, Goodwill, GateCity, and Private companies with each have their own detailed instructions for delivery
• Cosco loads for drop and hook detailed deliveries for weight
• Used scaled to check weight for Steering, Drive, and tandem tires
• Stay within all DoT and state laws across all states and local runs
• Pre trip and post trip Done at every start and end of the shift
• Zona tablet for loads and deliveries
• Use of GPS, Trucker Maps, Mapquest, and Google Maps to plan routes and to find Driver entry location
• Drove to San Diego border for High value drop and hook loads
• Delivered loads with liquids Beverages and containers
• Operated semi-tractor trailer over 13 state lines. Company website not provided.

• Operated forklifts to transport materials within the warehouse efficiently.
• Loaded and unloaded shipments while ensuring safety protocols were followed.
• Conducted regular inspections on equipment to maintain operational safety standards.
• Managed hazardous materials according to safety regulations and procedures.
• Conducted inspections of storage areas for compliance and safety standards.
• Maintained accurate inventory records of hazardous substances in the facility.
• Operated specialized equipment for safe handling and transport of materials.
• Identified potential hazards and reported issues to supervisors promptly.
• Ensured proper labeling and documentation of hazardous materials in compliance regulations.
• Ensured that necessary personal protective equipment was worn by personnel when working with hazardous materials.
• Inspected containers for any signs of leakage or contamination.
• Reviewed safety data sheets related to the use, storage, disposal, and transportation of hazardous material before beginning work tasks.
• Implemented strategies for minimizing environmental impacts resulting from the use or disposal of hazardous material.

• Operated forklifts to transport materials within warehouse environment.
• Conducted daily inspections of equipment for safety compliance.
• Loaded and unloaded shipments to maintain efficient inventory flow.
• Operated loading equipment to efficiently transport goods within warehouse.
• Coordinated with team to ensure timely loading of trucks and containers.
• Inspected incoming materials for quality and accuracy before storage.
• Followed safety protocols while handling heavy machinery and materials.
• Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
• Packaged, crated and loaded items safely for transport.
• Reported any damaged goods immediately to supervisor for further inspection or repair.
• Operated forklift, pallet jack and other equipment to perform loading tasks.
• Filled and leveled off products to stack evenly on pallets.

Warehouse Maintenance Crossed Trained

March 2012- May 2015

• Conducted thorough evaluations of equipment use, recommending maintenance or replacements as necessary to support efficient workflows.
• Coordinated with maintenance teams to address equipment concerns and ensure minimal disruption to production schedules.
• Participated in warehouse safety meetings and trainings to stay informed about best practices related to workplace cleanliness, hazards prevention, and overall facility maintenance.
• Implemented preventative maintenance measures to prolong the life of hardware components, resulting in reduced equipment failure rates and increased system reliability.
• Managed restroom supplies, coordinating timely replenishment to prevent shortages.
• Monitored restroom facilities for maintenance issues, reporting concerns to management promptly.
• Maintained maintenance records

Forklift Operator

March 2012 - August 2018

• Operated forklifts to efficiently transport materials throughout warehouse facility.
• Operated reach truck to transport materials efficiently within warehouse environment.
• Provided support during peak times, willingly working overtime hours when necessary to meet customer demands.
• Transported goods between warehouse locations according to shipment and storage needs.
• Assisted in inventory control, ensuring accurate stock levels for seamless order fulfillment.
• Operated cherry picker to efficiently retrieve and transport materials within warehouse environment.
• Implemented inventory tracking systems to maintain accurate stock levels and reduce discrepancies.
• Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
• Enhanced team productivity by efficiently coordinating tasks and schedules for cherry picker operations.