Jose Miranda
Fond Du Lac,WI
Summary
Detail-oriented and adaptable student pursuing a Bachelor of Science in Cybersecurity, with strong organizational and multitasking abilities. Experienced in customer service, document handling, and phone etiquette from fast-paced work environments. Skilled in managing multiple priorities while maintaining accuracy and professionalism, ready to contribute to the efficiency of the Office of Admissions.
Overview
5
5
years of professional experience
Work History
Cashier
Bryanna's Bakery
01.2021 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Kept accurate and detailed records of transactions
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed approximately 30 incoming calls per day from customers.
Education
Bachelor of Science - Cybersecurity
University of Wisconsin, Platteville
Platteville, WI05-2029
Skills
- Document Scanning
- Filing and record organization
- Multitasking
- Time management
- Attention to detail
- Stress management
- Customer service management
- Phone etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Bryanna's Bakery
01.2021 - 08.2025
Bachelor of Science - Cybersecurity
University of Wisconsin, Platteville
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