Jose Molina-Pound

• Curated personalized shopping experiences based on client preferences and trends.
• Streamlined order processing and fulfillment through efficient use of e-commerce platforms.
• Developed strong vendor relationships to enhance product selection and availability.
• Mentored junior personal shoppers in best practices for customer engagement and service.

Customer Service: Providing a pleasant experience, adapting to passenger needs, and maintaining positive feedback

Navigation & Efficiency: Safely navigating complex city streets and optimizing routes for efficiency.

Time Management: Punctual service, arriving on time for pickups, and meeting deadlines.

Safety & Compliance: Adherence to safety protocols and maintaining a clean, compliant vehicle.

Financial Skills: Managing expenses, such as fuel costs, and maximizing revenue.

• Developed and maintained strong customer relationships to drive sales growth.
• Conducted product demonstrations to educate clients on features and benefits.
• Collaborated with team members to optimize inventory management processes.
• Implemented strategies to enhance customer satisfaction and retention rates.

• Evaluated loan applications to determine creditworthiness and eligibility for mortgage products.
• Guided clients through loan processes, ensuring clear communication and understanding of terms.
• Reviewed financial documents for accuracy and compliance with lending regulations.
• Collaborated with underwriters to expedite loan approvals and address potential issues.
• Provided expert advice on various loan options, tailoring solutions to meet client needs.