Jose Moreira
Flowery Branch,GA
Summary
Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Driven to exceed sales, quality and customer satisfaction goals every day.
Overview
32
32
years of professional experience
Work History
Merchandise Assembly (Self Employed)
Truquoise Palms LLC
01.2013 - 09.2020
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong communication and organizational skills through working on group projects.
- Provided professional services and support in a dynamic work environment.
General Building Contractor (Self Employed)
Level 5 Construction
06.2005 - 12.2012
- Conducted thorough site inspections to identify potential issues and develop proactive solutions, minimizing delays and additional costs.
- Improved project efficiency by streamlining communication between team members and stakeholders.
- Managed risk by conducting thorough assessments and implementing mitigation strategies, protecting company interests and ensuring project continuity.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Assistant Service Manager
Palm Coast Ford
03.1998 - 03.2005
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Monitored service staff performance and provided feedback for improvement.
- Established a positive working environment through fostering teamwork, providing support during challenging situations, and celebrating individual achievements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Parts and Service Director
JMK BMW
01.1989 - 09.1997
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Associate of Science - Automotive Mechanics
Lincoln Technical Institute - Edison
Iselin, NJ05.1986
High School Diploma -
Elizabeth High School
Elizabeth, NJ06.1984
Skills
- Driven Work Ethic
- Suggestive Selling
- Vehicle diagnostics
- Product and Service Sales
- Customer Service
- Problem-solving skills
- Complaint Handling
- Verbal and written communication
Timeline
Merchandise Assembly (Self Employed)
Truquoise Palms LLC
01.2013 - 09.2020
General Building Contractor (Self Employed)
Level 5 Construction
06.2005 - 12.2012
Assistant Service Manager
Palm Coast Ford
03.1998 - 03.2005
Parts and Service Director
JMK BMW
01.1989 - 09.1997
Associate of Science - Automotive Mechanics
Lincoln Technical Institute - Edison
High School Diploma -
Elizabeth High School