Maria Darnell
Carrollton,Georgia
Summary
Goal-oriented manager with distinguished experience in warehouse industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Event Merchandise Sales
Live Nation Worldwide Inc.
04.2022 - Current
- Trained and mentored new sales team members to enhance their product knowledge and selling skills.
- Achieved higher customer satisfaction scores by providing exceptional customer service and addressing client concerns promptly.
- Adapted to changing market conditions by continually refining merchandise assortment, pricing strategies, and promotional activities.
- Managed inventory levels effectively for optimal product availability and minimized stock obsolescence.
- Increased merchandise sales by implementing strategic visual displays and promotional campaigns.
- Enhanced the shopping experience by curating a visually appealing retail environment that showcased products effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Event Merchandise Coordinator and Vendor
VPL Merchandising Llc
04.2016 - Current
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Educated employees on new merchandise during seasonal workshops.
- Collaborated with store managers to optimize product placement and enhance customer experience.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Managed special events such as product launches or in-store demonstrations, creating memorable experiences for customers while promoting brand awareness.
Production Lead
Hello Fresh
04.2021 - 06.2024
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
- Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
Store Manager
Whitesdurg Supersave
02.2015 - 03.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
Education
Business - Business
Lanier Technical College
Oakwood, GA06.2011
Skills
- Driven work ethic
- Critical thinking
- Decision-making
- Training and mentoring
- Team supervision
- Inventory management
- Delegating work
- Problem-solving
- Time management
Timeline
Event Merchandise Sales
Live Nation Worldwide Inc.
04.2022 - Current
Production Lead
Hello Fresh
04.2021 - 06.2024
Event Merchandise Coordinator and Vendor
VPL Merchandising Llc
04.2016 - Current
Store Manager
Whitesdurg Supersave
02.2015 - 03.2021
Business - Business
Lanier Technical College
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