Jose Moreno
Arlington,TX
Summary
Adept at enhancing operational efficiency and product quality, demonstrated through a history with companies like Amazon.com Fulfillment Center. Excelled in team management and standard operating procedures, ensuring safety and exceeding customer expectations. Brings a blend of detail orientation and machine operation expertise, fostering a culture of continuous improvement and adaptability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amazon Fulfillment Associate
Amazon.com Fulfillment Center
09.2023 - Current
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Picked and packed order items.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Landscape Foreman
Home Pros Residential
05.2023 - 08.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
Merchandise Associate
Sam's Club
10.2022 - 05.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Used pallet jacks to move and position merchandise.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Production Line Lead
Structural Components Systems
08.2021 - 05.2023
- Coordinated with quality control teams to address any product defects or deviations from established standards, ensuring customer satisfaction.
- Streamlined workflow for better time management and optimized resource allocation.
- Improved overall product quality by closely supervising production processes and addressing issues promptly.
- Contributed to the development of standard operating procedures for optimal production line performance.
- Ensured consistent product quality by establishing clear specifications, monitoring key metrics, and enforcing strict adherence to best practices across the entire team.
- Conducted performance evaluations of team members, identifying areas for improvement and designing targeted development plans accordingly.
Master Technician
Elevate Roofers
06.2019 - 08.2021
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
- Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly.
Education
High School Diploma -
Denison High School
Denison, IA05.2017
Skills
- Willing to Learn
- Quality Assurance
- Flexible Schedule
- Detail Oriented
- Irrigation Systems
- Machine Operation
- Standard Operating Procedures
- Team Management
- Quick Learner
- Team Player
- Equipment Operation
Certification
- Irrigation Training - July 2023 - May 2024
Languages
Spanish
Native or Bilingual
Timeline
Amazon Fulfillment Associate
Amazon.com Fulfillment Center
09.2023 - Current
Landscape Foreman
Home Pros Residential
05.2023 - 08.2024
Merchandise Associate
Sam's Club
10.2022 - 05.2023
Production Line Lead
Structural Components Systems
08.2021 - 05.2023
Master Technician
Elevate Roofers
06.2019 - 08.2021
High School Diploma -
Denison High School