Jose Morfi Diaz
Jackson
Summary
Ambitious Hardworking Computer Technician consistently exceeds client expectations by proactively tracking and resolving faults and complaints. Diligent employee with expertise upgrading networks, software, applications and hardware.
Overview
4
4
years of professional experience
Work History
Inventory Specialist
Spring Arbor Coating
12.2023 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
IT Technician
United Data Technologies (UDT)
04.2021 - 10.2022
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- 911 offices Miami - Upgraded laptops/desktops computers according to schedule.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Assisted customers with new computer and accessory purchases.
- Responded to or escalated tickets based on severity and internal policies governing responses.
Education
Associate Degree in Information Technology -
Florida Career College - Hialeah, FL
04.2022
Skills
- Application Installations
- Technical Troubleshooting
- Microsoft Windows and Office
- System Performance Assessments
- Hardware and Software Repair
- Attention to Detail
- Resolving Problems and Incidents
- Computer Diagnostics
- Help Desk Support
- Collaborative Team Player
- Fluent in Spanish
Contact
Jackson, MI 49203
Education and Training
other,Miami, FL
Timeline
Inventory Specialist
Spring Arbor Coating
12.2023 - Current
IT Technician
United Data Technologies (UDT)
04.2021 - 10.2022
Associate Degree in Information Technology -
Florida Career College - Hialeah, FL