Jose Murillo
Irvington,NJ
Summary
Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Hardworking Service Technician skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.
Overview
4
4
years of professional experience
Work History
S2 Level Service Technician
Tesla
Springfield , NJ
09.2022 - 04.2024
- Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
- Work independently and as a team to drive maximum repair efficiency.
- Provide feedback to Tesla design and engineering teams directly to enable continuous improvement of repair procedures and products.
- Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
- Enjoy your company supplied laptop to support diagnostic and provide online training opportunities.
- Consistently and concisely detail and document repairs.
- Assist with onboarding and training of new technicians to help upskill the team.
- Support experienced techs in their work and will partner with S3 tech or higher.
- Execute basic work on a car and some non HV related work without supervision.
- Service experience that I am qualified to perform.
Alignment Technician
Mavis Discount Tire
Harrison, NJ
10.2020 - 09.2022
- Ensured proper alignment of various machine parts using precision measuring tools.
- Performed regular maintenance and troubleshooting on alignment equipment.
- Calibrated machines to ensure accuracy of measurements and readings.
- Diagnosed mechanical issues, identified root causes, and developed solutions.
- Monitored machine performance during production runs to detect misalignments or other irregularities.
- Assisted in the installation of new machinery components or systems.
- Maintained accurate records of all work performed according to established procedures.
- Researched new techniques, technologies, and materials related to alignment services.
- Conducted quality assurance tests on newly installed or repaired equipment components.
- Reviewed technical drawings and specifications for each job assignment.
- Provided training and guidance to junior technicians as needed.
- Documented test results and generated reports for management review.
- Followed safety protocols at all times while performing tasks on the shop floor.
Education
Automotive Technician Certification - Automotive Technology
Lincoln Technical Institute
New Jersey06-2015
Skills
- Work Documentation
- Preventive Maintenance
- Customer Service
- Quality Assurance
Timeline
S2 Level Service Technician
Tesla
09.2022 - 04.2024
Alignment Technician
Mavis Discount Tire
10.2020 - 09.2022
Automotive Technician Certification - Automotive Technology
Lincoln Technical Institute