Jose Olea
Tacoma,WA
Summary
Dynamic delivery driver, with strong client relationships. Bilingual in English and Spanish, I bring a positive attitude and a commitment to safety, ensuring timely and accurate deliveries while fostering customer satisfaction. Hardworking with strong leadership skills. Team builder who is actely attentive to employees
and customers needs. I am looking to expand my abilities.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Pete’s Milk Delivery
Kent, WA
08.2025 - 03.2026
- Delivered milk products efficiently to our customers.
- Ensured compliance with safety regulations during transport and handling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted vehicle inspections to ensure operational safety and reliability.
- Implemented route optimization strategies to improve delivery efficiency.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Amazon (Shaffey Logistics)
Tukwila, WA
01.2024 - 08.2025
- Coordinating with warehouse staff for timely deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
Shift Leader
Panda Express
Federal Way, WA
01.2020 - 08.2024
- Supervised daily operations, ensuring efficient workflow and adherence to service standards.
- Trained and mentored new team members, enhancing overall team performance and cohesion.
- Implemented inventory control measures, reducing food waste and optimizing supply usage.
- Resolved customer complaints swiftly, improving satisfaction and fostering loyalty to brand values.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
Machine Operator
Pandemonium Millinery
Seattle, WA
01.2019 - 01.2020
- Operated machinery to produce high-quality millinery products efficiently.
- Monitored production processes to ensure adherence to safety and quality standards.
- Collaborated with team members to streamline workflow and enhance productivity.
- Conducted routine maintenance on equipment to minimize downtime and maintain functionality.
Education
High School Diploma -
Locked High School
Los Angeles, CA01.2000
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Fluent in English and Spanish
- Staff Training and Coaching
- flexible
- People Oriented
- Self Motivated
- Friendly, courteous
- service oriented
Timeline
Delivery Driver
Pete’s Milk Delivery
08.2025 - 03.2026
Delivery Driver
Amazon (Shaffey Logistics)
01.2024 - 08.2025
Shift Leader
Panda Express
01.2020 - 08.2024
Machine Operator
Pandemonium Millinery
01.2019 - 01.2020
High School Diploma -
Locked High School