JOSE ORTIZ
Brooklyn,NY
Summary
Seasoned in the hospitality industry, notably at Sant Ambroeus - Felice, I excel in beverage preparation and fostering a team-oriented environment. My background includes enhancing service standards, mastering POS software, and cultivating a loyal clientele through exceptional service. Proven ability to manage high-volume events and train staff, underscoring my strong multitasking and interpersonal skills.
Work History
Bartender
Sant Ambroeus - Felice
08.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Served high customer volumes during special events, nights, and weekends.
Beverage Supervisor
Superica
01.2019 - 07.2023
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Trained and developed beverage staff on proper techniques, knowledge and skills.
- Kept team operating according to high standards of cleanliness and sanitation, protecting staff and guests from unnecessary risks.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
Lead Bartender
Red Pepper Taqueria
01.2018 - 01.2019
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
05.2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Beverage Preparation
- Health and Safety Standards
- POS Software Proficiency
- Calm and Pleasant Demeanor
- Strong Multitasking
- Liquor, Beer, and Wine Knowledge
- Team Player Attitude
Timeline
Bartender - Sant Ambroeus - Felice
08.2023 - Current
Beverage Supervisor - Superica
01.2019 - 07.2023
Lead Bartender - Red Pepper Taqueria
01.2018 - 01.2019
Rabun County High School - High School Diploma,
Overview
7
7
years of professional experience
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