Jose Ortiz
San Antonio,TX
Summary
Results-driven sales professional with a proven track record of driving revenue growth and building lasting customer relationships. Expertise in crafting and executing sales strategies, leading high-performing teams, and fostering a culture of collaboration. Skilled negotiator with exceptional adaptability, effective communication, and a focus on delivering measurable, impactful results in fast-paced, competitive markets.
Overview
8
8
years of professional experience
Work History
AT&T
12.2023 - Current
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Increased brand visibility by consistently representing the organization professionally at all stages of the event process.
- Delivered exceptional customer service pre-, during-, and post-event, addressing any concerns promptly.
- Adapted rapidly to unforeseen challenges or changes in plans while maintaining composure under pressure.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Sales Lead
AT&T
09.2016 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
Education
High School Diploma -
Earl Warren High School
San Antonio, TX06-2014
Skills
- Cross-selling techniques
- Upselling strategies
- Lead generation
- Relationship selling
- Account management
- Performance management
- Merchandise flow
- Closing techniques
Languages
Spanish
Native or Bilingual
Timeline
AT&T
12.2023 - Current
Sales Lead
AT&T
09.2016 - Current
High School Diploma -
Earl Warren High School