Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jose Ortiz

Kaysville,UT

Summary

Experienced with warehouse operations, inventory control, and team supervision. Utilizes effective communication and organizational skills to enhance workflow efficiency and team productivity. Track record of implementing process improvements and ensuring high standards of accuracy and safety.

Overview

5
5
years of professional experience

Work History

Warehouse Supervisor

Burt Brothers
02.2023 - 07.2025
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.

Tire Sales Man

Burt Brothers
12.2022 - 02.2023
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Provided exceptional after-sales support by following up with customers regarding their satisfaction levels or any potential issues they may have encountered postpurchase.
  • Participated in ongoing training programs to expand product knowledge and improve sales techniques continuously.
  • Handled warranty claims professionally, expediting resolutions for dissatisfied customers while adhering to company guidelines on returns or replacements policies.
  • Managed inventory to ensure optimal stock levels and minimize costs associated with overstock or shortages.
  • Educated customers on proper tire maintenance, leading to increased safety and longer-lasting products.

Tire Technician

Burt Brothers
09.2020 - 12.2022
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Collaborated with team members to complete complex repair jobs effectively and efficiently.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
  • Achieved high levels of customer trust, offering detailed explanations of maintenance procedures and recommendations.

Education

High School Diploma -

Mountain High School
Kaysville, UT

Skills

  • Warehouse operations
  • Inventory management
  • Problem-solving
  • Warehouse organization
  • Staff management
  • Operations management
  • Forklift operations
  • Staff training
  • Warehouse safety
  • Attention to detail

Accomplishments

  • Supervised team of 9 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved acknowledgment by completing any task such as inventory count, unloading merchandise delivery's all with accuracy and efficiency.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Warehouse Supervisor

Burt Brothers
02.2023 - 07.2025

Tire Sales Man

Burt Brothers
12.2022 - 02.2023

Tire Technician

Burt Brothers
09.2020 - 12.2022

High School Diploma -

Mountain High School