Results-driven Supplier Quality Specialist with expertise in supplier audits, data analysis, and continuous improvement. Proven ability to implement quality management systems that enhance compliance and operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Continuous Improvement Specialist
MasterBrand
Colton
07.2022 - 10.2025
Analyzed processes to identify areas for improvement and efficiency.
Facilitated workshops that engaged teams in identifying and implementing continuous improvement initiatives.
Developed training materials that enhanced process knowledge and promoted employee engagement in continuous improvement.
Collaborated with cross-functional teams to implement new operational strategies.
Championed a culture of continuous improvement by promoting best practices and encouraging team participation across departments.
Led root cause analysis sessions to resolve recurring operational issues.
Streamlined workflows by integrating best practices into daily operations.
Performed gap analyses between current state processes and desired future states based on customer requirements or organizational goals.
Developed documentation standards that ensured accurate data capture during process improvement activities.
Monitored key performance indicators to assess the effectiveness of continuous improvement initiatives.
Coached business teams on effective problem solving techniques such as A3 thinking and 8D problem solving methodologies.
Developed and implemented Lean Six Sigma projects resulting in cost savings, improved customer service, and increased efficiency.
Trained team members on the use of quality management systems such as ISO 9001, 2015 or Six Sigma DMAIC methodology.
Provided guidance on the use of Lean tools including Kanban, Poka Yoke, Kaizen Blitzes, Visual Management Boards.
Conducted root cause analysis to uncover problems with processes and develop solutions for improvement.
Analyzed data from multiple sources to determine areas for improvement in production processes.
Facilitated Kaizen events to drive process optimization and standardization.
Implemented innovative methods to streamline processes and address operational issues.
Supplier Quality Specialist/Lead Technician
Masterbrand Cabinets
Colton
02.2018 - 07.2022
Evaluated supplier quality processes for compliance with standards.
Audited supplier facilities and operations to ensure compliance with quality standards.
Collaborated with cross-functional teams to address quality issues.
Developed and implemented inspection criteria for incoming materials and components to enhance quality control.
Trained staff on quality control procedures and best practices.
Analyzed data to identify trends in supplier performance.
Managed documentation for supplier quality assessments and audits to maintain accurate records and facilitate compliance.
Investigated customer complaints related to supplier products or services.
Conducted supplier audits to ensure compliance with regulatory requirements and industry standards.
Developed and implemented supplier quality management systems.
Presented regular status updates and workflow recommendations to senior management.
Implemented process control techniques to assure consistent product quality.
Monitored supplier performance, identified and addressed non-conformance issues.
Analyzed data from customer complaints, field returns, production records. to identify root cause of quality problems.
Coordinated activities between suppliers and internal departments such as engineering, purchasing, manufacturing.