Voluntary Clinic Manager
Indiana University
Indianapolis, IN
02.2023 - Current
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Trained and supervised volunteers to maintain team of high performers.