Jose Perez
Melrose Park,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Stocker
Costco Wholesale Corp
03.2022 - Current
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted store customers and discussed needs.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
Major Sales Associate
Costco Wholesale Corp
03.2021 - 03.2022
- Consistently met or exceeded sales targets through proactive client outreach and strategic upselling techniques.
- Grew repeat business through consistent follow-up communications after initial purchase to ensure long-term satisfaction with products or services provided.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Enhanced the in-store customer experience by maintaining a visually appealing and well-organized sales floor.
- Worked flexible hours across night, weekend, and holiday shifts.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Front End Associate
Costco Wholesale Corp
03.2020 - 03.2021
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Chef Manager
Mack's Golden Pheasant Restaurant
02.2013 - 03.2020
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Participated in food tastings and taste tests.
- Implemented strict adherence to food safety regulations, ensuring the consistent delivery of safe and delicious meals.
- Enhanced customer satisfaction by creating innovative and high-quality dishes tailored to diverse dietary preferences.
- Negotiated contracts with vendors for cost-effective sourcing of high-quality ingredients, reducing overall expenses without compromising on quality.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Pitched in to work line during busy periods or in place of sick employees.
- Developed close relationships with suppliers to source best ingredients.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
Education
Bachelor of Science - Management Information Systems
Concordia University Chicago
River Forest, IL12.2017
Skills
- Organizational Skills
- Collaborative Team Player
- Customer Success Management
- Service support
- Highly Professional
- Friendly and Patient
- Attention to Detail
- User Training
- Microsoft Windows and Office
- Goal-Oriented
- Quality Assurance Controls
- Bi-lingual
Timeline
Stocker
Costco Wholesale Corp
03.2022 - Current
Major Sales Associate
Costco Wholesale Corp
03.2021 - 03.2022
Front End Associate
Costco Wholesale Corp
03.2020 - 03.2021
Chef Manager
Mack's Golden Pheasant Restaurant
02.2013 - 03.2020
Bachelor of Science - Management Information Systems
Concordia University Chicago