Jose Perez
San Antonio
Summary
I am a Dynamic professional with a proven track record at Planchaduria Serviexpress, excelling in customer service and relationship building. Skilled in cash handling and problem solving, I consistently enhanced customer satisfaction through personalized service and effective team collaboration, ensuring a welcoming environment that promotes loyalty and engagement.
Overview
2
2
years of professional experience
Work History
Gym Receptionist
Our Lady Of The Lake University Saints Athletics
San Antonio
11.2023 - 04.2024
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
- Re-racked weights to maintain neat, organized and clean gym.
- Developed relationships with regular customers through friendly conversation and personalized service.
Cashier Team Lead
Planchaduria Serviexpress
Laredo
05.2022 - 08.2023
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Welcomed customers, offering assistance for their needs.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing card racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered phone calls to assist customers with questions and orders.
- Performed daily opening and closing procedures for the register area.
- Answered customers' questions and provided information on store procedures or policies.
- Supported other teams when necessary, such as hanging or bagging clothes.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
John B Alexander HighSchool
Laredo05-2023
Some College (No Degree) - Business Marketing
Our Lady of The Lake University
San Antonio, TXSkills
- Cash handling
- Organizational skills
- Customer service
- Sales support
- Sales promotions
- Relationship building
- Promotional awareness
- Team collaboration
- Problem solving
- Reliability and punctuality
- Basic math and calculation
- Leadership
- Bilingual in spanish and english
Affiliations
- I run for the OLLU Cross Country and Track & Field Team.
- I Currently study at Our Lady of the Lake University.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Gym Receptionist
Our Lady Of The Lake University Saints Athletics
11.2023 - 04.2024
Cashier Team Lead
Planchaduria Serviexpress
05.2022 - 08.2023
High School Diploma -
John B Alexander HighSchool
Some College (No Degree) - Business Marketing
Our Lady of The Lake University
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