Jose Perez
Dayton,OH
Summary
Bilingual operations. English and Spanish).Professional specializing in customer engagement and team leadership. Known for effective problem-solving and human resources communication to enhance workplace quality and performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Managing Director
Los Reyes Mexican Restaurant
Dayton, Ohio
07.1998 - Current
- Oversaw daily restaurant operations with the restaurant team, ensuring high standards of food quality in the kitchen and customer service on the floor and online orders
- All the time, developed and implemented marketing strategies to increase customer engagement and retention.
- Managed inventory control systems to optimize supply chain efficiency, looking for the best quality and price possible in the market, and reducing waste.
- Trained and mentored staff on best practices in food safety and customer interactions.
Education
Univesity of Guadalajara
Guadalajara, Jalisco. MexicoSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Communication in English and Spanish
- Human Resources communication to implement solutions
- Deescalate problems
- Vision to improve the quality of life in the workplace
Accomplishments
-General manager in charge of 7 restaurants. (around 72 people to supervise
-Construction in a building for 4 restaurants from the bottom up. So, i do have a general idea of Air Condition/Heat unit, Plumbing, Electric code, as well as little maintenance knowledge.
-Work in Festivals helping the Church for 15 years do a lot of catering(Volunteer )
-I work as a Manager/Chef in Saint Vincent de Paul. In Charge of 3 kitchens, fixing 1500-1800 meals per day. At the same time, coordination with the other 7 managers and with volunteers to have a successful operation.
-Doing catering for events and weddings
Certification
Food and Safety
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- Cooking
- Baking
- Participating in cooking contests and challenges to showcase culinary skills and creativity (specially in salsas)
Timeline
Managing Director
Los Reyes Mexican Restaurant
07.1998 - Current
Univesity of Guadalajara