JOSE PEREZ
Coral Springs,FL
Summary
Experienced automotive collision professional with extensive background in collision estimating, production management, collision adjusting, repair planning, vehicle inspection, customer service, parts coordination, and shop operations. Proven ability to work in fast-paced repair environments while maintaining attention to accuracy, quality, safety, productivity, and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Collision Adjuster
CLASSIC COLLISION
01.2024 - Current
- Prepared and reviewed collision repair estimates reflecting vehicle damage, parts, labor, and required repairs to ensure accurate projections.
- Inspected vehicles, identified repair requirements, and documented damage to facilitate comprehensive repair planning.
- Coordinate repair planning and communicate repair needs with production teams, technicians, and customers.
- Maintain accurate repair documentation and support quality and timely completion of repairs.
- Provided professional customer service by communicating repair information, changes, and expectations to enhance customer satisfaction.
Automotive / Collision Services
SELF-EMPLOYED
02.2019 - 11.2023
- Delivered automotive and collision services, ensuring alignment with customer needs and repair specifications.
- Coordinated repair processes, including parts acquisition, scheduling, and customer updates, to streamline operations.
- Developed repair recommendations while upholding quality standards and accuracy in service delivery.
Collision Adjuster
CAROLINA AUTO BODY
01.2016 - 01.2019
- Reviewed repair needs and supported accurate assessment of vehicle damage and repair costs.
- Assessed vehicle damage and determined repair costs to ensure accurate claims processing.
- Facilitated communication between customers and repair personnel to streamline vehicle repair and claims resolution.
- Documented repair processes and maintained records to enhance claim processing efficiency.
Production Manager
A1 BODY AND GLASS
03.2008 - 12.2016
- Managed daily production activities and coordinated repair operations to ensure efficient workflow in a collision repair environment.
- Coordinated technicians and streamlined repair workflow, parts management, and production priorities to enhance operational effectiveness.
- Monitored repair quality, productivity, and completion of work according to shop requirements.
- Supported vehicle inspections, repair planning, maintenance, and troubleshooting.
- Maintained organized and safe work areas while proactively addressing and resolving production issues.
Education
GED -
Atlantic College
Coconut Creek, FLSkills
- Repair planning
- Repair Workflow Coordination
- Claims adjustment
- Customer service
- Parts management
- Job scheduling
- Quality control
- Safety compliance
- Damage Assessment
- Repair Process Optimization
- Repair documentation
- I-Car Certified
- Nissan Certified
Timeline
Collision Adjuster
CLASSIC COLLISION
01.2024 - Current
Automotive / Collision Services
SELF-EMPLOYED
02.2019 - 11.2023
Collision Adjuster
CAROLINA AUTO BODY
01.2016 - 01.2019
Production Manager
A1 BODY AND GLASS
03.2008 - 12.2016
GED -
Atlantic College