Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Brandon Koch

Summary

Experienced collision estimator and body technician with dedication to accuracy and efficiency. Detail-oriented, persuasive communicator, skilled negotiator, and hardworking with excellent customer service and organizational skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Collision Estimator

Dales Body Shop
01.2022 - Current
  • Used CCC ONE to prepare repair quotes and manage claims.
  • Used Mitchell RepairCenter to manage the repair process.
  • Adhered to strict guidelines for direct repair shop programs including Nationwide, Farmers, American Family, and State Farm.
  • Documented damage with photographs and detailed written descriptions.
  • Inspected vehicles to evaluate necessary repairs and determine extent of damage.
  • Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
  • Prepared insurance forms on behalf of customers.
  • Kept the vehicle owners and claim adjusters updated on the repair process.
  • Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
  • Negotiated completed damage estimates and repair costs.
  • Collaborated with technicians to determine feasibility of repairs, time frame, and customer finances.
  • Helped customers evaluate practicality of the repair as opposed to the value of the vehicle.
  • Carried and managed consistently heavy workload with great organization and time management.

Body Shop Technician/Collision Estimator

Flint Hills Customs
06.2015 - 12.2021
  • Repaired vehicles to pre accident conditions after being involved in a collision.
  • Replaced door skins, roof skins, quarter panels, unisides, rear body panels, bed sides, floor pans, etc.
  • Completed structural repairs on full frame vehicles and unibodys.
  • Prepared vehicles for the refinish process.
  • Performed buffing procedures to provide exceptional finish.
  • Completed repair quotes for walk in customers using Web-Est
  • Carried out day-day-day duties accurately and efficiently.

Tow Truck Operator

Flint Hills Customs Towing Division
12.2019 - 12.2021
  • Secured vehicles to the tow truck and checked all attachments for safe operation.
  • Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided on-site auto repairs when needed.
  • Maintained telephone and radio contact with customer to receive delivery instructions.
  • Maintained a high level of professionalism and customer service.

Kennel Hand

Flint Oak Hunting Resort
03.2013 - 05.2015
  • Provided exceptional care to over one hundred dogs.
  • Kept kennels clean and free of contaminants.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards before hunts.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Transported teams of dogs to and from hunts and made sure they where matched with the correct guides.
  • Maintained routine landscaping schedules to keep the kennels looking professional.

Education

High School Diploma -

West Elk Jr/Sr High
05.2015

Associate of Applied Science -

Butler County Community College
El Dorado, KS
05.2017

Automotive Collision Repair -

Butler County Community College
El Dorado, KS
05.2017

Skills

  • CCC ONE
  • Mitchell RepairCenter
  • Complex Claims
  • Project Requirements
  • Insurance requirements
  • Damage Investigation
  • Total Loss Understanding
  • Repair Quotes
  • Repair Negotiations
  • Repair Planning
  • Repair Process Understanding
  • Customer Satisfaction
  • Professional Development
  • Collision Repair
  • Schedule Management
  • Claim Management
  • Automotive Knowledge
  • Body Shop Knowledge
  • Towing Knowledge

Certification

  • I-CAR Gold 12/22-12/24
  • I-CAR Platinum 12/22-12/24

References

Greg Einspahr - Manager at Dales Body Shop

Contact: 300 W Park St, Olathe, KS, 66061 - Geinspahr@teamdales.com - (913)782-2247


Chandler Koch - Owner at Flint Hills Customs

Contact: 198 Q Rd, Severy, KS, 67137 - FlintHillsCustoms@gmail.com - (913)609-5110


Ty Roebuck - Manager at Flint Oak Hunting Resort

2639 Quail Rd, Fall River, KS, 67047 - Troebuck@flintoak.com - (620)515-6796

Timeline

Collision Estimator

Dales Body Shop
01.2022 - Current

Tow Truck Operator

Flint Hills Customs Towing Division
12.2019 - 12.2021

Body Shop Technician/Collision Estimator

Flint Hills Customs
06.2015 - 12.2021

Kennel Hand

Flint Oak Hunting Resort
03.2013 - 05.2015

High School Diploma -

West Elk Jr/Sr High

Associate of Applied Science -

Butler County Community College

Automotive Collision Repair -

Butler County Community College

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Brandon Koch