Jose Pinto
Los Angeles,CA
Summary
Experienced with front-of-house operations and staff training, ensuring smooth service flow and high customer satisfaction. Utilizes effective training methods to improve staff performance and service quality. Track record of enhancing team collaboration and adapting to evolving service demands.
Overview
3
3
years of professional experience
Work History
Teacher’s Assistant
University High School Charter
08.2021 - Current
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Retail Sales Associate
Xtreme Boardshop
09.2022 - 01.2024
- Greeted customers and provided outstanding customer service.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Assisted in setting up promotional displays to attract customer attention.
Front of House Trainer
Chic-Fil-A
01.2024 - Current
- Enhance customer experience by providing exceptional service and maintaining a welcoming atmosphere.
- Established strong rapport with team members, creating trust and open lines of communication for successful collaboration.
- Assisted management in identifying areas for improvement, resulting in increased overall performance.
- Performed cash handling activities and secured nightly bank deposits.
Student Store Employee
University High School Charter
08.2021 - Current
- Collected payments and provided accurate change.
- Trained new team members, stock procedures and customer services.
Education
Associate of Arts - Business Communication
Santa Monica College
Santa Monica, CA12-2026
University High School Charter
06.2022
Skills
- Task Prioritization
- Time Management
- Team Collaboration
- Meeting Coordination
- Support Services
- Event Planning
- Customer service
- Professional and Mature
- Strong Problem Solver
- Food safety
- Cash handling proficiency
Languages
English
Native/ Bilingual
Spanish
Limited
Education and Training
true,other,City Of Los Angeles, CA
Contact
Los Angeles, CA 90066
Timeline
Front of House Trainer
Chic-Fil-A
01.2024 - Current
Retail Sales Associate
Xtreme Boardshop
09.2022 - 01.2024
Teacher’s Assistant
University High School Charter
08.2021 - Current
Student Store Employee
University High School Charter
08.2021 - Current
University High School Charter
Associate of Arts - Business Communication
Santa Monica College
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