Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Ponce

Miami

Summary

Experienced with theft prevention, security measures, and investigative techniques, delivering effective solutions to minimize losses. Utilizes strong analytical skills and strategic approaches to identify and mitigate risks. Track record of collaborating with teams and maintaining high standards to ensure safe and secure environment.

Overview

5
5
years of professional experience

Work History

Loss Prevention Detective

TJX Companies
09.2023 - Current
  • Investigated and apprehended shoplifters
  • Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
  • Implemented loss prevention strategies, reducing shrinkage levels and protecting company assets.

Front Desk

First Service Residential
03.2023 - 09.2023
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Maintained a clean and organized front desk area, contributing to a welcoming atmosphere for residents.

Asset Protection

Nordstrom
05.2022 - 02.2023
  • Investigated and apprehended shoplifters
  • Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
  • Implemented loss prevention strategies, reducing shrinkage levels and protecting company assets.

Spa/Fitness Attendant

NFC Amenity Management
05.2020 - 01.2023
  • Kept fitness areas, machines, and spaces clean and orderly for customers.
  • Promoted a positive workout environment, enforcing facility rules and addressing concerns promptly.
  • Collaborated with spa therapists to ensure seamless coordination of bookings, treatments, and overall client care.

Education

High School Diploma -

Miami Beach Senior High School
Miami Beach, FL

Skills

  • Effective communication
  • Incident reporting
  • Investigative skills
  • Video surveillance proficiency
  • Customer service
  • Teamwork and collaboration
  • Safety protocols
  • Conflict resolution
  • Adaptability

Languages

English
Spanish

Timeline

Loss Prevention Detective

TJX Companies
09.2023 - Current

Front Desk

First Service Residential
03.2023 - 09.2023

Asset Protection

Nordstrom
05.2022 - 02.2023

Spa/Fitness Attendant

NFC Amenity Management
05.2020 - 01.2023

High School Diploma -

Miami Beach Senior High School