Jose Preciado
Oceanside
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeper/Shift Lead
Dynamic-HHS JV,LLC
04.2025 - Current
- Supervised and trained staff to enhance team performance and adherence to cleaning standards.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Cleaned and sanitized assigned areas following safety and hygiene standards.
- Ensured compliance with organizational policies regarding cleanliness and safety standards.
- Used specialized floor care machines such as buffers and scrubbers to maintain high levels of cleanliness in designated areas.
- Inspected completed work across 20 clinics to verify cleanliness and compliance with standards, providing detailed reports to management.
- Maintained inventory of cleaning supplies and proactively reported shortages to ensure uninterrupted operations.
- Followed established procedures for waste disposal and recycling practices.
- Responded promptly to guest requests for additional services or supplies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Established effective communication between team members in order to foster a positive work environment.
- Prepared reports on scheduling efficiency for management review.
- Ensured all keys were properly secured and documented for accountability.
Customer Service Representative
RunBuggy
Oceanside
08.2024 - 03.2025
- Managed high volume of incoming calls and emails, achieving performance metrics for response time and resolution
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolved complex customer complaints by identifying root causes and implementing effective solutions
- Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
- Built rapport with customers through active listening, empathy, and personalized interactions
- Assisted customers in navigating company website, troubleshooting technical issues, and placing orders online
- Collaborated with cross-functional teams to escalate unresolved issues, ensuring timely resolutions for customers
- Maintained detailed records of all customer interactions in CRM system for future reference and analysis
CSR Lead
CARVANA
Oceanside
01.2023 - 07.2024
- Proactively communicated with customers while working from home to maintain strong relationships.
- Resolved customer complaints by providing timely solutions and alternatives; followed up to ensure satisfaction.
- Implemented communication procedures, guidelines, and policies to enhance customer interaction.
- Keep records of customer interactions, process customer accounts and file documents.
Assistant Store Manager
Petco
Oceanside
02.2020 - 12.2022
- Led staff training sessions to boost performance
- Review staff performance and offer constructive feedback
- Collaborate with team leads on setting and achieving team-specific goals
- Purchase inventory based on current trends, availability of new products and customer interest
- Display merchandise to maximize purchasing appeal
- Coordinated sales events to showcase products for customers
- Compiled sales and customer reports with actionable improvement recommendations
- Addressed customer complaints and grievances to ensure satisfaction
Electrical Assembly
Stelco Electric
Bakersfield
02.2017 - 01.2019
- Assembled electrical components in production unit, contributing to timely project completion.
- Acquired assembly line skills in a fast-paced production environment.
- Managed inventory records and restocked materials to maintain operational efficiency.
- Ensured clean and safe workspace, supporting compliance with safety standards.
General Laborer
Cal paving Construction
Oceanside
04.2015 - 01.2017
- Unloaded and organized shipments from delivery trucks to ensure timely stocking of inventory
- Operated machinery and tools safely and efficiently to support workflow and maintain operational standards
- Conducted manual labor tasks, including lifting, carrying, and moving materials to facilitate project completion.
- Maintained a safe and clean work environment for all staff and customers
Education
high school diploma -
Oceanside High School
Oceanside, CASkills
- Housekeeping management
- Facility management
- Guest Services
- Team coordination
- Operational oversight
- Inventory management
- Safety compliance
- Team supervision
- Customer Service
- Guest communication
- Conflict management
- Sales management
- Performance evaluation
- Order entry
- Order fulfillment
- Live Chat
- Customer support
- Customer assistance
- Scheduling software
- Performance tracking
- Workflow optimization
- Microsoft Excel
- Microsoft Office
- Google Docs
- Technology
- Cash handling
- Cashiering
- Accounting
- Budgeting
- Finance management
- Financial tracking
- Dispatching
- Logistics
- Troubleshooting
- System Administration
- Network Support
- Computer Operation
- Microsoft Windows
- Microsoft Access
- Typing
- Analysis skills
- Continuous improvement
- Service delivery
- Help Desk
- Staff supervision
- Power tools
- Auto repair
- Staff supervision
- Recruiting
- Sales
- Upselling
- Operational oversight
- Calipers
- Live chat
- Technology
- Team supervision
- Work ethic
- Communication Skills
- Financial tracking
- Staff supervision
Certification
- CPR Certification
- Driver's License
- Forklift Certification
Additional Information
I'm a fast learner, will make you proud and I'm never late. I have a car for transportation. I do have an open schedule. Will work on weekends and holidays. I am a reliable person, so you can count on me.
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
- English, Expert
- Spanish, Fluent
Timeline
Housekeeper/Shift Lead
Dynamic-HHS JV,LLC
04.2025 - Current
Customer Service Representative
RunBuggy
08.2024 - 03.2025
CSR Lead
CARVANA
01.2023 - 07.2024
Assistant Store Manager
Petco
02.2020 - 12.2022
Electrical Assembly
Stelco Electric
02.2017 - 01.2019
General Laborer
Cal paving Construction
04.2015 - 01.2017
high school diploma -
Oceanside High School