Kayla McKay
Hopkins,MN
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Shift Lead and Receiving Lead
Ace Supply Company
Eden Prairie, MN
08.2020 - 08.2024
- Verified and ensured accuracy of orders
- Demonstrated strong ability to troubleshoot and efficiently carry out routine tasks.
- Offered assistance to both customers and staff as required
- Completed and dispatched orders
- Forklift trainer and operator
- Contributed to the training and development of incoming staff
- Innovated new ideas to improve the success of the warehouse
- Unloaded trucks
- Managed and conducted quality control checks on received items
- Managed teams.
Assistant Manger
Pizza Hut
St. Louis Park
02.2020 - 08.2020
- Ensures that every order follows food and safety standards according to FDA regulations
- Managed a team in a time effective and productive way
- Managed cash drawer accountability and completed daily deposit tasks
- Responsible for any disciplinary actions that needed to be handled concerning staff
- Gained experience in different areas of store operations by working in various roles such as cook, delivery driver, cut table preparation, and cash register management.
Forklift Operator and Sales Floor Employee
MN HOME OUTLET
08.2018 - 02.2020
- Operated heavy machinery including pallet jacks, forklifts, and floor sweeper
- Ran a computerized cash register
- Interacted with customers directly, resolving pricing and return issues.
- Provided training to new employees on cashiering and floor duties.
Housekeeping Manager
Interlachen Country Club
Edina, MN
05.2008 - 07.2018
- Oversaw budgeting, planning, and purchasing of materials for all country club departments and events
- Successfully organized and oversaw the timetables of a significant number of employees
- Created safety by organizing and maintaining the SDS books and participating in the safety committee
- Worked directly with staff to facilitate efficient event setup
- Accomplished event set up while attending to members.
Education
High school diploma -
Hopkins High School
05-2010
Skills
- Exceptional communication skills
- Trustworthy and dependable
- Strong problem-solving skills
- Quick to learn and adapt to new work environments
- Housekeeping Management
- Forklift (6 years)
- Warehouse experience in leading and management
- Passionate with positive attitude who can motivate others
- Outstanding customer service
- Work Delegation
- Loss Prevention
- Conflict Resolution
- Cash Handling
Certification
Forklift Certification
Timeline
Warehouse Shift Lead and Receiving Lead
Ace Supply Company
08.2020 - 08.2024
Assistant Manger
Pizza Hut
02.2020 - 08.2020
Forklift Operator and Sales Floor Employee
MN HOME OUTLET
08.2018 - 02.2020
Housekeeping Manager
Interlachen Country Club
05.2008 - 07.2018
High school diploma -
Hopkins High School