Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Hi, I’m
Jose Reina
NORTHFIELD,NJ
Summary
Overview
35
years of professional experience
Work History
Self Employed ServicesNorthfield, NJ
Mobile DJ
06.2007 - Current
Job overview
- Hosted [Private] show {2] days per week and reached over [10] listeners, winning outstanding ratings and loyal sponsor base.
- Used controllers and mixers to mix and sample music.
- Worked with clients to determine requirements for each party or event.
- Maintained high volume of bookings by advertising through traditional, digital and social media channels.
- Adjusted music plans based on crowd preferences and mood.
- Promoted group dances, competitions and other party games to keep guests entertained.
- Installed, operated and maintained audio and video equipment at venues.
- Ran visual effects to supplement audio equipment output.
- Participated in community events and fundraisers and professionally represented station.
Sam's ClubPlesantville, New Jersey
Sales Associate
03.2003 - Current
Job overview
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers more than 40 % to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products more than 35 % year.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Tracked stock using company inventory management software.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Liceo Andres BelloValencia Venezuela
Associate of Science
07.1986
University Overview
Skills
- Customer Service
- Policy and Procedure Adherence
- Inventory Control Procedures
- Training Activities
- Teamwork and Collaboration
- Strong Interpersonal Communication
- Sales Expertise
- Store Management
- Educational Sales
- Formal Wear
Music
Music
I love to play and listen music, I have my small company Dj Entertainment I work around Atlantic County
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Mobile DJ
Self Employed Services
06.2007 - Current
Sales Associate
Sam's Club
03.2003 - Current
Liceo Andres Bello
Associate of Science
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