JOSE RICHARDSON JR.
Brooklyn,USA
Summary
Reliable and detail-oriented professional with extensive experience in personnel management, training, and compliance. Holder of a New York State Security Guard card, with a strong focus on safety, communication, and operational excellence. Skilled in conflict resolution, monitoring, and procedural adherence to ensure secure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Personnel Director | Employee Relations
Kings County Hospital
Brooklyn, NY
12.2022 - Current
- Coordinated new employee orientation and enforced organizational policies
- Ensured compliance with workplace safety regulations and managed sensitive personnel matters
- Trained staff in conflict resolution techniques and promoted a secure work environment
Personnel / Labor Relations Associate
Kings County Hospital
Brooklyn, NY
10.2021 - 12.2022
- Facilitated training programs to enhance workplace awareness and engagement
- Developed and updated policies to improve workplace safety and accountability
- Provided guidance on workplace conflicts, focusing on de-escalation and compliance
Special Projects Analyst (HR)
CABS Home Care Services
Brooklyn, NY
11.2017 - 04.2021
- Supervised onboarding procedures and managed sensitive personnel documentation
- Trained staff on policies and procedures to ensure compliance with company standards
- Reviewed and updated records to maintain accuracy and security
Special Projects Analyst, CHW Supervisor
CABS Home Care Services
Brooklyn, NY
12.2016 - 11.2017
- Recruited, trained, and supervised a team of community health workers
- Ensured confidentiality and adherence to privacy laws in all operations
- Coordinated successful programs focused on improving team efficiency and quality
Quality Assurance Auditor
CABS Home Care Services
Brooklyn, NY
05.2016 - 12.2016
- Conducted internal audits to ensure adherence to policies and standards
- Recommended corrective actions to mitigate risks and improve operational quality
File Clerk
CABS Home Care Services
Brooklyn, NY
10.2015 - 04.2016
- Managed high volumes of records while maintaining confidentiality and compliance
- Retrieved and organized files for internal and external audits
Education
MBA - Human Resources Management
Capella University
Minneapolis, MN12.2023
Bachelor of Arts - Psychology, Business Administration
University of South Florida
Tampa, FL08.2013
Skills
- Monitoring Operations
- Incident Reporting and Documentation
- Conflict Resolution and De-escalation Techniques
- Team Coordination and Training
- Policy and Compliance Enforcement
- Confidential Records Management
- Organizational and Time Management Skills
Certification
- New York State Security Guard License
- SHRM-CP Certification
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Assistant Personnel Director | Employee Relations
Kings County Hospital
12.2022 - Current
Personnel / Labor Relations Associate
Kings County Hospital
10.2021 - 12.2022
Special Projects Analyst (HR)
CABS Home Care Services
11.2017 - 04.2021
Special Projects Analyst, CHW Supervisor
CABS Home Care Services
12.2016 - 11.2017
Quality Assurance Auditor
CABS Home Care Services
05.2016 - 12.2016
File Clerk
CABS Home Care Services
10.2015 - 04.2016
- New York State Security Guard License
- SHRM-CP Certification
MBA - Human Resources Management
Capella University
Bachelor of Arts - Psychology, Business Administration
University of South Florida
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