Jose Rios
Richmond,TX
Summary
Driven and dependable with a strong work ethic, I leveraged my Class A Commercial Driver's License at N. Rios Trucking to enhance on-time delivery rates through efficient route planning. My tenure at Westside Lexus and Texas Direct Auto honed my customer service and verbal communication skills, significantly improving client satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Truck Driver
N. Rios Trucking
05.2015 - Current
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
Administrative Assistant
Westside Lexus
05.2013 - 03.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lot Porter
Texas Direct Auto
08.2012 - 04.2013
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
- Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
Registration Assistant
HCC
01.2011 - 08.2012
- Maintained an organized workspace by consistently updating databases, filing systems, and other office tools as needed.
- Resolved any discrepancies or errors found for new and returning students, ensuring consistency across all records within the department.
- Enhanced customer satisfaction through prompt and accurate assistance during registration.
Education
High School Diploma -
Willowridge High School
Houston, TX06.2008
Skills
- Strong Work Ethic
- Self-motivation and discipline
- Dependable and reliable
- Class A Commercial Driver's License
- Customer Service
- Verbal Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Truck Driver
N. Rios Trucking
05.2015 - Current
Administrative Assistant
Westside Lexus
05.2013 - 03.2015
Lot Porter
Texas Direct Auto
08.2012 - 04.2013
Registration Assistant
HCC
01.2011 - 08.2012
High School Diploma -
Willowridge High School