Jose Rios III
Allen Park,MI
Summary
Hardworking and passionate leader with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Economic Development Manager
Bay Future Inc.
07.2024 - 11.2024
- Supervised program duties related to Business Retention & Expansion
- Monitored local/state incentives and available programs
- Attended training courses and workshops for further knowledge in Economic Development
- Compiled customer driven data to build relationship management
- Communicated with stakeholders and business owners to drive business retention and expansion
- Joined monthly follow up meeting with local economic development groups to discuss current projects and updates
Production Operator (S2)
LyondellBasell
07.2023 - 07.2024
- Proficient in areas of production such as packaging, operating and catalyzing, resulting in S1 and S2 promotions
- Maintained a strict standard of proper protective equipment (PPE) and safety practices to achieve LyondellBasell's GoalZERO culture of safety
- Elevated to new challenges and mastered areas of production to cross-train others
- Assisted with updating current work instructions to improve legibility and understanding
- Proposed ideas and technique suggestions to Sr. Process Engineer to improve quality through the production process, material handling and operator ergonomics
- Handled material with attention to detail in order to achieve the highest standard of quality
- Studied internal production processes to gain a higher understanding and knowledge of systems and products produced
- Engaged in additional courses/training to improve my knowledge and integrity as an employee of LyondellBasell
Line Lead
Diversified Synergies LLC
03.2023 - 05.2023
- Maintained a smooth operation of assigned production lines, ensuring all members of the team followed GMP and SOP's to enforce company policies and safety regulations
- Ensured all workers were in position and prepared for daily tasks and duties resulting in quick start up and higher productivity
- Monitored the individual components used for pack-out and replenished as needed to ensure a steady flow of production
- Verified that proper labels and any requirements for the particular job were being adhered, minimizing waste
- Monitored production numbers in order to track progress, completing paperwork/documentation regarding each lot
- Motivated team members and trained new workers to meet production deadlines and goals
Assembly Line Worker
Diversified Synergies LLC
11.2022 - 03.2023
Operations Manager
Michigan Urine Toxicology & Research Labs LLC
05.2020 - 03.2022
- Utilized needs-satisfaction, consultative, and strategic-partner selling strategies on a case-by-case basis when cold calling to acquire new accounts
- Developed and maintained relationships with 20+ accounts by implementing a follow up system resulting in an increase in customer retention and satisfaction with a decrease in complaints
- Identified and contacted potential accounts to generate new business leads, aiding to a growth of 300% in 1.5 years
- Managed accounts with high priority and customer service to exceed sales goals and expectations
- Provided regular updates via in person, phone call, email, or video call to existing accounts and staff on-site or remote
- Generated new business through cold calling and follow ups
- Drove excellent customer service at all times for strong relationships and customer retention
- Handled customer inquiries to the best of my ability, resolving any negative feedback or complaints
- Negotiated contracts and agreements for new clients in order to land optimal satisfaction B2B
- Communicated and worked alongside stakeholders within Healthcare such as Doctors, Nurses, and Office Management
Education
Bachelor of Business Administration - Management, Minor in Entrepreneurship
Saginaw Valley State University
University Center, MI12.2020
Skills
- Strong customer relationship management skills
- Cross-departmental collaboration skills
- Ability to identify and generate new business leads
- Strong communication and interpersonal skills
- Innovative to business market
- Willing to learn
- Ability to work in a fast-paced, target-driven environment
Timeline
Economic Development Manager
Bay Future Inc.
07.2024 - 11.2024
Production Operator (S2)
LyondellBasell
07.2023 - 07.2024
Line Lead
Diversified Synergies LLC
03.2023 - 05.2023
Assembly Line Worker
Diversified Synergies LLC
11.2022 - 03.2023
Operations Manager
Michigan Urine Toxicology & Research Labs LLC
05.2020 - 03.2022
Bachelor of Business Administration - Management, Minor in Entrepreneurship
Saginaw Valley State University
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