Jose Rivas
Fair Lawn,NJ
Summary
Insightful Information Technology Manager with 25+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
31
31
years of professional experience
Work History
SENIOR INFORMATION TECHNOLOGY CONSULTANT
Independent Consultant
01.2017 - 06.2021
- Consulted IT companies on proposal generation, project management, strategic planning, and client relationship management
- Crafted comprehensive IT strategies for 25+ clients, aligning business goals with technology needs and providing expert coaching on emerging technologies, best practices, and IT security to enhance client IT infrastructure
- Managed the strategic consultancy for the implementation of new accounting software at the Central Reserve Bank, achieving a 30% increase in operational efficiency, 20% reduction in processing times, and elevated financial modernization
- Led successful consultancy for application maintenance services for an insurance client, optimizing operations, delivering a 17% increase in system reliability, achieving a 25% improvement in application efficiency, and reducing downtime by 15%.
IT PROJECT MANAGER
Indra Peru
01.2006 - 06.2016
- Global IT technology solutions leader, delivering consultancy services across 100 markets worldwide
- Managed 50+ technical projects for key clients in 10 years
- Led project to optimize delivery systems for multinational production client in Nicaraguan market, saving $2 million annually, recovering 61% revenue in one year, and expanding the improved system to cover 85% of global markets
- Drove the expansion of operations with a global multi-energy client via a 5-year Global Framework Agreement, overseeing a $3.25M contract and managing administrative, maintenance, and equipment services for critical client facilities
- Led the implementation of an Emergency Comms Center for a 24-country global refinery, achieving a 30% efficiency boost and 40% reduction in response times through integration of innovative satellite system, enhancing resilience to contingencies
- Managed software optimization project for global financial corporation, implementing an efficient automated system for critical financial processes, yielding a 37% increase in operational efficiency, 60% processing time reduction, and 30% cost savings in 1.5 years
- Spearheaded a terrestrial and satellite communications initiative for multinational oil exploration firm, resulting in a 30% signal reliability improvement across three remote jungle regions and a 25% increase in exploration efficiency in a 3-year timeframe
- Led Internal Quality initiatives, implementing the Global Quality Harmonization Project and ensuring adherence to high-quality standards across the organization.
PROJECT MANAGER
Direct Channel Solutions
01.2005 - 12.2005
- IT Consultant Company for projects to Telefonica del Peru
- Led the strategic development of essential corporate systems for telecommunications clients, including Appointment Scheduling, Grouped Billing, and streamlined processes for Receipt of After Sales Orders and Breakdowns Service
- Supervised the successful implementation of Quality Management System for Software Development, achieving ISO Standard 9001:2000 Certification
- Spearheaded meticulous processes in Project Management, Software Development, and Occurrence Management, ensuring adherence to international quality standards.
DEPUTY MANAGER TECHNOLOGY AND SYSTEMS DIVISION
BANK OF COMMERCE
04.1990 - 06.2004
- Head of IT Departments: Computer Center, Operations, Production, Technical Support, Technology and Operations
- Planned and Implemented IBM AS/400 equipment for daily operations of the Bank
- Managed the relocation and implementation of the Computer Center in the new Head Office
- Optimized processes and reduced operating costs by 20%
- Led the implementation of the Alternate Computing Center (Disaster Recovery) in the Data Center of Telefónica del Perú
- Negotiated and regularized computer service contracts with third parties, both local and abroad (suppliers, services, outsourcing), achieving a 15% cost reduction with better conditions
- Led the modernization and optimization of development processes and applications maintenance, production, and technical support
- Also, implemented management tools and demonstrated expertise in using tools on the IBM AS/400 platform, Servers, and PCs
- Implemented AS/400 High Availability Systems for Production
- Deployed Front Office equipment for all Bank agencies.
Education
Graduate of Computer Science Engineering (BS) -
Private University of the North
Lima, PerúBachelor of Civil Engineering (BS) -
Ricardo Palma University
Lima, PerúSkills
Information Security
IT Compliance
Network Administration
IT Infrastructure
Project Management
Risk Management
Strategic Planning
Business Planning
IT risk management
Project lifecycle management
Project Leadership
Workauthorization
Fully Work Authorized ∙ No Visa Sponsorship Required
Professional Development
- IT Infrastructure Systems and Services management (Google), 07/2023
- Cybersecurity for Managers (Campus BBVA), 07/2023
- Microsoft Office Specialist – Word 209 Associate (Certification Official Seal of Microsoft), 06/2023
Languages
Spanish
Native or Bilingual
English
Professional Working
Additional Work Experience
ENVIRONMENTAL SERVICES TECHNICIAN 07/2022 - Present
Radiant Maintenance | New Jersey
Environmental Services, healthcare and security facilities in surgical centers.
● Managed the staff to ensure a safe environment in the healthcare facility and work closely with clinical staff.
● Led the train support service staff to clean and disinfect medical equipment and patient rooms within healthcare facilities.
Timeline
SENIOR INFORMATION TECHNOLOGY CONSULTANT
Independent Consultant
01.2017 - 06.2021
IT PROJECT MANAGER
Indra Peru
01.2006 - 06.2016
PROJECT MANAGER
Direct Channel Solutions
01.2005 - 12.2005
DEPUTY MANAGER TECHNOLOGY AND SYSTEMS DIVISION
BANK OF COMMERCE
04.1990 - 06.2004
Graduate of Computer Science Engineering (BS) -
Private University of the North
Bachelor of Civil Engineering (BS) -
Ricardo Palma University