A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Apprentices position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Service/sales
The Home Depot Inc
01.2022 - Current
Handled calls promptly and with courteous professionalism.
Maintained working knowledge of products, accounts, representatives, tools and systems.
Processed orders, service requests and applied information to customers.
Developed technical and mechanical proficiency to assist customers and field staff with service issues.
Shift Lead
Burger King
08.2019 - 09.2021
Trained new employees and delegated daily tasks and responsibilities.
Maintained safe working environment by observing safety procedures, policies and regulations.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained and mentored new employees to maximize team performance.
Education
No Degree - HVAC
Lonestar College
Houston TX
08.2023
High School Diploma -
Eisenhower High School
Houston, TX
05.2022
Skills
Productivity Standards
Air Conditioning Knowledge
Hand and Power Tools
Testing Electrical Equipment
Understand Wire Diagrams
Diagnostic Procedures
Continuity Testing
Electronics Testing
Additional Information
REFRENCES
Zach Jensen-The Arcticom Group 832-931-9496
Terry Bailey-Home depot store manager 281-820-4745