Jose Rodriguez
The Bronx,NY
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
15
15
years of professional experience
Work History
Maintenance/Porter/Concierge
First Service Residential
New York, NY
11.2022 - Current
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions
- Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards
- Notified managers of repair needs or additions to building operating systems.
Maintenance/Porter
TF Cornerstone
Manhattan, NY
04.2018 - 10.2022
- Monitored, inspected and identified external facility or building areas requiring maintenance or repair
- Inspected machinery to determine whether repairs were needed, completed basic maintenance and escalated complex problems to supervisors for attention
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries
- Cleaned common areas following established schedules and prescribed methods.
Maintenance/Porter
Abramson Brothers
Manhattan, NY
12.2009 - 12.2015
- Maintained the grounds of the facility by mowing lawns, trimming shrubs and trees, raking leaves and removing debris
- Ensured that all hazardous materials were stored properly in accordance with applicable regulations
- Cleaned carpets using vacuum cleaners or steam cleaners; shampooed carpets when needed
- Performed minor repairs to plumbing fixtures such as toilets, sinks, faucets, and urinals.
Education
High School Diploma -
Bronx Adult Learning Center
Skills
- Problem-Solving
- Customer Complaint Resolution
- Decision Making
- Fluent in Spanish
- Motivated Team Player
- Customer Service
References
References available upon request.
Timeline
Maintenance/Porter/Concierge
First Service Residential
11.2022 - Current
Maintenance/Porter
TF Cornerstone
04.2018 - 10.2022
Maintenance/Porter
Abramson Brothers
12.2009 - 12.2015
High School Diploma -
Bronx Adult Learning Center
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