JOSE RODRIGUEZ
Wilmer,Tx
Summary
Dedicated logistics coordinator with a strong background in customer service and operational efficiency. Expertise in scheduling shipments, managing purchase orders, and utilizing SAP software to streamline logistics operations and ensure customer satisfaction.
Overview
1
1
Language
13
13
years of professional experience
Work History
Logistics Coordinator
RMax a Sika Company
Dallas, Tx
01.2021 - Current
- Scheduled shipments and booked carriers to ensure timely delivery
- Assisted in managing raw materials and created purchase orders for Purchasing Manager to streamline procurement
- Created and maintained databases to accurately track logistics information
- Utilized SAP software for managing business operations
Team Lead
Virgin Pulse
Dallas, Tx
03.2019 - 01.2021
- Supervised group of 16 employees to maintain operational efficiency
- Managed escalated calls to achieve high customer satisfaction and prompt resolutions
- Utilized computers for database management, word processing, and audit support
- Create, maintain, and enter information into databases.
- Schedule and confirm appointments for clients, customers.
Sales
Sprint corporate store
South Dallas District
11.2018 - 02.2019
- Promoted cellular phones and accessories to customers, assisted with prospecting and distributing flyers to increase brand visibility
- Quoted prices and credit terms along with preparing and reviewing contracts for orders obtained
- Tracked and analyzed sales data using Excel spreadsheets to monitor performance trends
- Highlighted service advantages to differentiate from competitors
- Assisted with customer appreciation events to help promote the business and gain new clients
Member Support Specialist
Viverae/Simply Well
Dallas, Tx
03.2014 - 08.2018
- Delivered customer support by managing order placements and providing account information.
- Answered telephones, provided information to callers, and facilitated communication by transferring calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Conduct searches to find needed information, using sources such as the Internet.
- Utilized computers for data entry and document processing tasks. for various applications, such as database management or word processing.
- Produced copies of important documents for record-keeping and distribution of correspondence or other printed material
Education
High School Diploma -
DeSoto High School
DeSoto, TX01-2013
Skills
- Shipment scheduling
- Logistics tracking
- Inventory management
- Purchase order creation
- SAP software
- Database administration
- Customer relationship management
Awards and Acknowledgements
100% Monthly audits and annual reviews, Awarded for client retention., Recognition for helping coworkers or trainees when management is not available
Languages
Spanish
Native/ Bilingual
Timeline
Logistics Coordinator
RMax a Sika Company
01.2021 - Current
Team Lead
Virgin Pulse
03.2019 - 01.2021
Sales
Sprint corporate store
11.2018 - 02.2019
Member Support Specialist
Viverae/Simply Well
03.2014 - 08.2018
High School Diploma -
DeSoto High School